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Forums » Qwest Sued Over DSL Early Termination Fees » Wasnt the point of ETF
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baineschile
2600
Premium
join:2008-05-10
Sterling Heights, MI
·Comcast
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Wasnt the point of ETF

to guarentee revenue over time, thus making the monthly price lower?

not that i think people should HAVE to say with a company for a certain period of time. but what happens when we turn a car lease in early...penalities. cell phones? penalities.

keeping a constant stream of revenue is important to companies, and they can hedge that amount by locking people into long term contracts.

fiberguy
My views are my own.
Premium
join:2005-05-20

The funny thing is I don't get why they are going after Qwest of all providers. It was Qwest that first got out of having contracts anyway unlike AT&T and VZ or the other Bell companies.

While I am not a fan of Qwest, I DO have them, and I do agree with what they are doing. You don't have to sign a "contract" to get DSL. In fact, the discount you get isn't that great anyway. But, if you sign a contract to get a discount knowing of the ETF and then you want to sue or be part of this suit again Qwest, it sounds to me that the customer is partaking in fraud.

In the case of Qwest, you're signing up for a discounted rate in exchange for your promise to stay a customer. In this case, I agree the ETF should be higher than the discount. Why? Simple, if the penalty doesn't exceed the benefit, why wouldn't everyone just have the discount in the first place?

Qwest is just asking a customer to commit to a time period in exchange for a discount so they can better budget their A/R. Leaving early IS breaking your word and you should pay. They discounted the service, the customer partook in the savings, why should they be able to walk away scott free?

I think this time the law suit goes too far. The consumer, just like many corporations, need to suck it up and get their own acts and priorities in order and get some morals in place.


battleop

join:2005-09-28
00000

"The funny thing is I don't get why they are going after Qwest of all providers."

Probably for the same reason Vonage was picked on. Pick a fight with the one that's big enough to put up a good fight but not big enough to drag it out for years and years. Once a precedent is set then they can proceed to bigger fish.

ashworth

join:2001-10-06
Pittsburgh, PA
reply to baineschile
It's all in the terms of service, although it would be buried somewhere in the 40 pages or so. And if that's what you(the consumer)agreed to(for a lower price), then guess what ?? Pay up !!

EPS

join:2008-02-13
Hingham, MA
reply to battleop
That plan didn't work so well for Verizon, though- their patents crumbled as soon as they had to face a company that could afford competent legal aid.

Kearnstd
Elf Wizard
Premium
join:2002-01-22
Mullica Hill, NJ
reply to baineschile
well why does DSL even need a contract? cable doesnt have them and rates for DSL and cable are pretty much the same.
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