Reviews:
 ·T-Mobile US
| I was affected I was one of the cox customers who was knocked off-air during the upgrades in the Phoenix Market. They basically nuked the signal to my Tivo. Called cox and was basically told I was full of it and it was my hardware problem. By visiting the tivo-community forums, it was packed with people in the same area with the same issues. We all called cox and they denied any doing. I even had the cox techs on BBR helping to make noise. It was 2 weeks of truck rolls with no improvement before they started admitting a screw up. It still took work to get a refund.
They have since rolled back the switch to SDV, fixed the errors and then rolled it out again. No issues this time, but there's still a lack of a "Tuning Resolver" so I am missing some channels.
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This Space for Rent... |
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| I too was affected, but with Cox Las Vegas - not in the market for the fines - but my Tivo and Cable cards worked only 25% of the time - often recording blank (e.g. no recording) shows. So, they're lucky they didn't have to pay a fine for las vegas too - I too got rid of my tivo (thankfully got it at Costco, because tivo says NO refunds) --- anyway, and had to switch to cox dvrs at $19 a month EACH (from a $3.00 a month cable card). |
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| Your issues had nothing to do with SDV deployments (Cox LV does not have SDV). Your issues were related to Tivo's interpretaion of the cablecard spec. Tivo does things slightly different than every other CE manufacturer using a cablecard. Both Moto and Cisco are constantly working cablecard "work arounds" to make the MSO's happy with dealing with Tivo using customers, even though the majority of the issues are in fact Tivo specific issues. |
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fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | reply to pcken98
So, you dropped (returned) one (1) tivo box and took it back to Costco and "had" to switch to a $19 DVR per month? So, when you reach your retail cost of the TIVO plus monthly subscription costs, let us know would ya? |
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Reviews:
·T-Mobile US
| If cox is $19/mo not including bogus fees/taxes, then It'd take me 16 months to pay off my box. Considering my first tivo is over 5 years old and going strong, it has paid for itself time and time again. My 2nd Tivo, which is the HD model, is nearly paid off as well.
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This Space for Rent... |
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iSEPIC
join:2001-04-17
Las Vegas, NV | reply to fiberguy
Considering Cox in LV charges an install fee for the Cable Cards, I'd say in about 18 months.
$19x12=228, plus $29.99 install fee = $257.99 for the first year of Cox cable dvr. (with his price quoted above of 19 a month)
129.99 (1 year svc), $149 for the tivo, $1.99 cc fee to cox = $302.87
Net difference after the first year is: 44.88
After the first year, Cox is still $19/month, and Tivo would be $12.82 ((129.99/12)+1.99 cc fee). So Each month of using Tivo instead of Cox DVR would be a net profit of $6.18, which would take about 7 months to pay off the 1st year difference of $44.88 stated above.
So after that 18th month (ROI if you will), he'd be saving money.
Summary:
Year 1
257.99 Cox (including install fee)
302.87 Tivo (including hardware purchase price)
Year 2 (actually starting on the 18th month after purchase)
228.00 Cox (no install fee)
153.87 Tivo (no hardware purchase cost)
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74.13 Savings per year after the first 18 months. |
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