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Links: ·Covad Website ·Zyxel 643 modem and new firmware ·Zyxel 645 modem and new firmware
AuthorAll Replies


LBDSL
Lightning Bolt
VIP
join:2002-01-07
Auburn Hills, MI

2 edits

reply to KoolMoe

Re: VOIP phone service down

It may (Not sure) be connected with a backhaul outage out of the VA PoP.

I stress may, as I don't have any info on the VoIP side of Covad's network. However the backhaul outage was reported at 9:41am EDT

EDIT: most recent update: Problem isolated to ATM card failure. Field tech is onsite and working with NOC/Engineering to restore. No ETR Available
--
Lightning Bolt Technologies


KoolMoe
Aw Man
Premium
join:2001-02-14
Annapolis, MD

Phones seem to be up now.
Thank you for your addition, LB, at least nice to know maybe why since there was a 30min phone wait and they never replied to my ticket (why oh why do they not have a REAL ticket system in place?).
KM



LBDSL
Lightning Bolt
VIP
join:2002-01-07
Auburn Hills, MI

The master ticket was marked as restored @ 1:53pm EDT, so they must have been connected.
--
Lightning Bolt Technologies


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