 jvmorrisI Am The Man Who Was Not There.Premium,MVM
join:2001-04-03
Reston, VA | reply to buckingham
Re: [southeast] What's involved in switching back? Oh, that's not making me happy and it's certainly not what the Verizon reps said at the time they were closing the deal with me to switch to FIOS. (And, yes, the neighborhood still supports both Verizon FIOS and Verizon DSL.)
Quite frankly, that just makes me more determined to try to switch back as soon as possible.
Will check the Verizon Direct team here.
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Regards,
Joseph V. Morris |
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 PoloDudePremium,VIP
join:2006-03-29
Northport, NY
kudos:2 | I am going to guess that you have called this issue in to the FSC? What did they say ? have you demaded a field tech come out?
Going back to copper is extremly hard to do. |
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jvmorrisI Am The Man Who Was Not There.Premium,MVM
join:2001-04-03
Reston, VA | Again, they didn't make that clear at all; indeed they indicated that it was a trivial matter to switch back if I was dissatisfied.
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Regards,
Joseph V. Morris |
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jvmorrisI Am The Man Who Was Not There.Premium,MVM
join:2001-04-03
Reston, VA | reply to PoloDude
PoloDude,
Oops didn't directly answer your basic question. Presuming FSC is FIOS Support Center, I've talked with techs there on four or five occasions so far.
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Regards,
Joseph V. Morris |
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