Mr Matt
join:2008-01-29
Eustis, FL
 ·Comcast
 ·Embarq
|  New customers only?
 I hope the new ETF policy applies only to new customers activating after a future date specified by Lingo. Or on the other hand do they think they can make the new policy retroactive without some legal backlash? |
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Tarheels Fan
Premium
join:2006-01-05
1 edit | Looks like this is being sent to existing customers. This organization must be run by a bunch of morons. You can't enforce an ETF on existing customers...
Edit:: Spelling |
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Tomek
Premium
join:2002-01-30
Brooklyn, NY | reply to Mr Matt
Isnt't that like involuntary extension of contract? |
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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
 ·Sprint Mobile Broa..
·Comcast
| reply to Tarheels Fan
said by Tarheels Fan  :Looks like this is being sent to exsisting customers. This organization must be run by a bunch of morons. You can't enforce an ETF on exsisting customers... I wonder how many Lingo customers will cancel before the 23rd? This warning may actually encourage a mass exodus of customers.
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My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk? |
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S_engineer
join:2007-05-16
Chicago, IL
·Comcast
| Maybe Lingo is up to something else, like having this a prelude to bankruptcy. If they knew there was going to be a mass exodus anyway, what better way to milk your existing customers.
This is only a hypothesis!
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The "Lifetime" channel is responsible for 83% of all divorces...Robert Ginty |
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Jeffrey
Merry Christmas
Premium
join:2002-12-24
Dix Hills,NY
clubs: | reply to Tarheels Fan
This is insane if this is for existing customers. I'm almost speechless. |
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Jeffrey
Merry Christmas
Premium
join:2002-12-24
Dix Hills,NY
clubs:
·Optimum Online
 ·Verizon FIOS
 ·Vonage
·magicjack.com
1 edit | reply to TKJunkMail
said by TKJunkMail :said by Tarheels Fan :Looks like this is being sent to exsisting customers. This organization must be run by a bunch of morons. You can't enforce an ETF on exsisting customers... I wonder how many Lingo customers will cancel before the 23rd? This warning may actually encourage a mass exodus of customers. I'd probably change and switch to something else after being treated threatened like that. It's easier said than done, especially if you need to port your #, but I'd really consider leaving if I received a similar e-mail from Vonage.
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"Honesty may be the best policy, but it's important to remember that apparently, by elimination, dishonesty is the second-best policy." - George Carlin
[my ramblings] |
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Kearnstd
Elf Wizard
Premium
join:2002-01-22
Mullica Hill, NJ
| reply to Mr Matt
this could burn them if the contract when someone signed up doesnt have provisions for them to alter the terms like this. you could cancel and refuse to pay the ETF and if they tried to collect and the contract you agreed to at service start has no provisions for them to modify it in this way they would be in breach.
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[65 Arcanist]Filan(High Elf) Zone: Broadband Reports |
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old_wiz_60
join:2005-06-03
Bedford, MA | I wonder if the contract has one of those provisions that allows the carrier to make any change? |
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burris
Premium
join:2000-08-22
Miami, FL
·VOIPo
·AT&T Southeast
·ViaTalk
| reply to Tarheels Fan
said by Tarheels Fan :Looks like this is being sent to existing customers. This organization must be run by a bunch of morons. You can't enforce an ETF on existing customers... Edit:: Spelling Why not? ViaTalk raised the bogus fees and taxes for existing customers under contract, and then reluctantly adjusted them, but only for those customers who complained.. |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs: | An ETF forced upon customers is a bit different Burris. |
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dentman42
join:2001-10-02
Columbus, OH
·AT&T Midwest
| reply to burris
said by burris :said by Tarheels Fan :Looks like this is being sent to existing customers. This organization must be run by a bunch of morons. You can't enforce an ETF on existing customers... Edit:: Spelling Why not? ViaTalk raised the bogus fees and taxes for existing customers under contract, and then reluctantly adjusted them, but only for those customers who complained.. Sounds like a Sprint PCS tactic. |
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