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Forums » O Canada! » Canadian » Bell Canada » [Internet] Slow Download Speeds
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[Internet] 16 meg profile problem survey »
« [Internet] Bell Business Internet Optimax Nightmare  
Kamil_eh

join:2008-10-18
London, ON

[Internet] Slow Download Speeds

Hey everyone,

I recently upgraded from Bell Internet Essential Plus which is 2 Mbps to Bell Internet Performance which is 7 Mbps.

Now for some reason, my download speed is still capped at 120kb/s.

The only reason for my upgrade was to be able to download faster, and now I'm not able to.

I ran a speed test at speedtest.net and here are the results.



Should I call bell and find out why I'm capped at 120kb/s or see if I can figure it out myself?
icey

join:2008-09-12

Re: [Internet] Slow Download Speeds

Post your line stats. If you are using the 2wire modem, your line stats are available here: »192.168.2.1/xslt?PAGE=J45
This will tell you what speed you're capped at, what your line can support, etc.
Find these values and post them here:

twdsm.attenuation_ds
twdsm.attenuation_us
twdsm.margin_ds
twdsm.margin_us

twld.ds_capped_rate

HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:

Re: [Internet] Slow Download Speeds

At 120KB/sec, he was never on a 2mbps profile (i dont even know if Bell actually has one, I never seen evidence of it, or do they just slap on 2496 one).

120KB/sec is 1184 profile.
--
GO LEAFS GO!
munky99999
Munky

join:2004-04-10
canada
clubs:

Re: [Internet] Slow Download Speeds

said by HiVolt See Profile :

At 120KB/sec, he was never on a 2mbps profile (i dont even know if Bell actually has one, I never seen evidence of it, or do they just slap on 2496 one).

120KB/sec is 1184 profile.
I'm on 17xx/384. That's perhaps the one he is on?

Though I doubt that because of the 32ms ping.

quote:
I recently upgraded from Bell Internet Essential Plus which is 2 Mbps to Bell Internet Performance which is 7 Mbps.
It's UP TO 7mbps. You pay them for the 7mbps but you actually get seemingly 1 mbit.
Kamil_eh

join:2008-10-18
London, ON
Only thing that shows up is Connection, Connection information, System Summary.

System Type: SpeedStream 4200-Series

Don't know if that will help any.

bell hell

@videotron.ca

Re: [Internet] Slow Download Speeds

They probably didn't bump your profile up yet.

Or they sold you something you can't get in your area.

Its one or the other.

make a post in the direct forum (»/forum/sympatdirect) or put yourself through Bell-hell by calling 310-surf.
Forums » O Canada! » Canadian » Bell Canada[Internet] 16 meg profile problem survey »
« [Internet] Bell Business Internet Optimax Nightmare  


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