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F2kSel

join:2005-12-27

reply to ArloBP

Re: bt wholesale contact, slow speed

You have a very good Sync Rate confirming a short line.

Your user profile is to low, if the line is left connected the profile should rise over the next 48hrs.

If it dosn't then it looks like you have a stuck profile.

I don't know who is responsible for that either Orange or BT.

As for your tasting the line and saying it's only capable of 2meg that's wrong. All they do is check the line and whatever the speed is they will say that's all it can do. It lets them off the hook and they don't have to do anything.

My speed was 2.4meg and dropped to 1.9meg I rang BT and they said my line was only capable of 2meg even though they said I would get 2.7meg when I joined.

A year later my speed was down to 1.3meg again I called BT and guess what my line was only capable of 1meg.

I rewired all the internal phones and and removed the bell wire and my speed went upto 4.7meg.

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