US Telco Support > Verizon > Verizon Fiber Optics > [northeast] Verizon FiOS webmail

reply to birdfeedr

Re: [northeast] Verizon FiOS webmail

Sorry, I'm new to this board and its mechanics.

First, before someone else jumps in. These are my assumptions and they fit with the problem that I am seeing. This slowdown SEEMS to correspond to the router outage. I am offering this as a possible explanation for this issue.

1a. Read the introduction to Internet Traffic Reports.com. It's a listing of backbone routers in the world(at least a sampling). If a router goes bad they have to get another one. Usually takes time if they don't have a spare on hand.

1b. Verizon's feed doesn't just run on Verizon's network. It uses the Internet backbone. If local service normally runs through that router, the local service gets redirected and takes longer.

2. If they have a backbone router, they have a backbone router. Doesn't matter what services they offer.

I talked to Verizon several times about this issue. They say that it's not on their network so there's nothing that they can do. If, indeed, this missing router is the problem then they are correct. The proof or disproof will be if normal service is retored when the router is replaced.

I may be wrong and misunderstanding their premise, but Internet Traffic Watch implies they are monitoring backbone routers. I think most of them are more likely edge routers, not major backbone.

Above.net *is* represented.

Check out »/routerwatch for a similar display of possible router problems. These are tested as part of line quality performance tests.