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smokarz

join:2006-07-24
West Hartford, CT

Do I need a new modem???

I am intrested in the 12/2 uprade for free since I am on the 6/1 plan now. But do I need to get a new DOCSIS 3.0 modem for this?


Chris 313
Come get some
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join:2004-07-18
Houma, LA
Reviews:
·AT&T U-Verse
·Comcast Digital ..
·Comcast

said by smokarz:

I am intrested in the 12/2 uprade for free since I am on the 6/1 plan now. But do I need to get a new DOCSIS 3.0 modem for this?
No, you don't. Your current D2 modem can do this. All you need to do is probably power cycle after the new speeds make their way to your area.

smokarz

join:2006-07-24
West Hartford, CT

how do I power cycled? just unplugg the power cord, wait for 1min and plug back in?



Chris 313
Come get some
Premium
join:2004-07-18
Houma, LA
Reviews:
·AT&T U-Verse
·Comcast Digital ..
·Comcast

said by smokarz:

how do I power cycled? just unplugg the power cord, wait for 1min and plug back in?
Yes, unless you have the Comcast phone service, then you need to hit the reset button, as pulling the power cord only will do nothing as the battery will keep the modem on.

(There are people who reset these modems by pulling both the battery and power cord, but personally, I find hitting the reset button on the back a lot easier.)

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