StillLearn
Premium
join:2002-03-21
Streamwood, IL | reply to nogard666
Re: McAfee free to AT&T Yahoo users
For downloading, try starting at »att.software.yahoo.com/
For logging in, sign in as your main account rather than a sub-account. |
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nogard666
join:2004-05-03
Lawrence, KS
| After 4 hours of being on the phone McAfee finally had to give me a direct link to the file as when I went to att.software.yahoo.com or att.software.yahoo.com/getprotected there was not an option for me to download ISS. At the end of the support they finally handed me over to somebody that was a native English speaker that was really in the US. 30 minuets of working with them and trying about 10 different pages they just sent me a link that when I clicked it directly opened the save file program. Upon trying to install I got an error saying that the version of Windows that I have is not support by McAfee, another 10 minuets of the level 2 tech person doing research on the issue found out that McAfee does in fact not support XP x64 or Vista 64bit, and they are not planning on supporting it or Vista 64bit any time soon. |
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Springbokke
join:2002-09-13
Colleyville, TX
| reply to ArgMeMatey
said by ArgMeMatey  :When running the installer in XP I am now getting the message "Internet Connect Unavailable. We can't download your McAfee software because we're having trouble accessing the internet. Please make sure that your computer is connected to the internet, and try again." Anyone else had this issue? Yes! Same problem. Installed fine on a XP and Vista PC, failed on the 3rd pc running Vista Home premium 32 bit. |
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ArgMeMatey
join:2001-08-09
Milwaukee, WI
 ·AT&T Midwest
| said by Springbokke :Yes! Same problem. Installed fine on a XP and Vista PC, failed on the 3rd pc running Vista Home premium 32 bit. Did you see my later post? I re-ran Norton Removal Tool and then everything went OK. |
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Springbokke
join:2002-09-13
Colleyville, TX
| said by ArgMeMatey :said by Springbokke :Yes! Same problem. Installed fine on a XP and Vista PC, failed on the 3rd pc running Vista Home premium 32 bit. Did you see my later post? I re-ran Norton Removal Tool and then everything went OK. Unfortunately uninstalling Norton and even using their removal tool did not work for me. I'm now stuck with no Antivirus software and looks like I will have to buy my own. |
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
| In case you are interested:
»www.free-av.com/
»www.avast.com/eng/download-avast-home.html
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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Frohike
Premium
join:2000-07-23
Waxahachie, TX
| reply to nogard666
said by nogard666 :After 4 hours of being on the phone McAfee finally had to give me a direct link to the file as when I went to att.software.yahoo.com or att.software.yahoo.com/getprotected there was not an option for me to download ISS. At the end of the support they finally handed me over to somebody that was a native English speaker that was really in the US. 30 minuets of working with them and trying about 10 different pages they just sent me a link that when I clicked it directly opened the save file program. Upon trying to install I got an error saying that the version of Windows that I have is not support by McAfee, another 10 minuets of the level 2 tech person doing research on the issue found out that McAfee does in fact not support XP x64 or Vista 64bit, and they are not planning on supporting it or Vista 64bit any time soon. They lied. I'm level 2 Tech Support. McAfee does work on 64bit OS. At least it did few days ago. I will check our support docs and see if system requirements have changed. |
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nogard666
join:2004-05-03
Lawrence, KS
| Well. If you can find a McAfee ISS installer that is free to ATT users that will work on XP x64 I will be very very happy as I do not like Avast or AVG and do not have the money needed to get McAfee Enterprise with a Home User license ($250+ tax/shipping approx). |
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Frohike
Premium
join:2000-07-23
Waxahachie, TX | reply to StillLearn
Can you try going here?
»https://uversecentral1.att.com/uvp/myhome/mam/ISS
Sign in with your email and password. |
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psx_defector
join:2001-06-09
Allen, TX | reply to nogard666
Tested it on Vista Ultimate x64, all is good. XP x64, no bueno. Doesn't even give you the link to register and download it. I can't even use the link it gave me to re-download it.
It looks as though it's Vista for x64 install. |
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nogard666
join:2004-05-03
Lawrence, KS | Same error: "The version of Windows installed on this machine is not supported. Please refer to the product documentation for a list of supported operating systems."
XP x64 just to reiterate that. |
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Frohike
Premium
join:2000-07-23
Waxahachie, TX | reply to StillLearn
Ok I misread - your using XP 64bit. I saw the post read only vista64. Ya it doesn't work on Xp 64bit. But the tech was wrong about vista64. My apologies. |
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trparky
Bite My Shiny Metal Ass
Premium,MVM
join:2000-05-24
Cleveland, OH
clubs:
 ·AT&T U-Verse
| To the user who is having problems removing McAfee, try this...
»www.softpedia.com/get/Tweak/Unin···ol.shtml
--
Tom |
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mmitsch
@sbcglobal.net | reply to StillLearn
I am an AT&T Yahoo user and just tried to get the software. I was told by the AT&T rep on a help chat that is won't work from me (I couldn't download) due to incompatiblity with IE7. She wanted me to downgrade to IE6.
Anybody heard this? |
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