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Forums » Selected ISP Support » DSL Extreme » Help with new modem 2Wire 2701HG-B
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« Moving service and adding new service?  
bewithyou

join:2002-09-11
San Francisco, CA


3 edits

Help with new modem 2Wire 2701HG-B

I recently bought this modem to replace my old Speedstream because it's got a wireless router built in so that i can share connect with my cousin
however, it doesn't seem to work after trying through different settings
here's a pic of it


click to view




please, any expert out there, tell me what I should do to make this modem work
thank much

[Mod note: Margins fixed due to hotlinking. sash]

Zak_D_H
Premium,VIP
join:2007-01-04
Salt Lake City, UT
·Qwest.net

Re: Help with new modem 2Wire 2701HG-B

Hi,

How you would configure the 2-wire depends entirely on your account type. The screen-shot you posted would work if your account with us is a DHCP account. It would not work however if you are a static IP customer or a PPPoE customer. If you would like help with specific setup instructions then send me a PM/IM with your account info so I can take a look at the account.

Thanks,
--
Zak

Tech Support

DSLExtreme
bewithyou

join:2002-09-11
San Francisco, CA
hi zak, you got pm

Zak_D_H
Premium,VIP
join:2007-01-04
Salt Lake City, UT

Re: Help with new modem 2Wire 2701HG-B

Hello bewithyou,

I do not have a Private message from you on the forum and I do not have a E-mail from you. to send me a Private message click on my name.
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