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| reply to LaZZZy_bOi
Re: Can't connect to airfrance.com but everybody else can
Taken from the AF site:
Damaged Baggage
If you find that your baggage is damaged upon arrival in USA:
Report this immediately to the Air France Baggage Service at the airport where you land. A Damage Property Report (DPR) will be created and a file number given to you.
Once this report has been drawn up, contact the Baggage Service Department at the following address:
Air France Baggage Service
P.O. Box 459000
Sunrise, FL 33345-9000
Fax: (954) 835-2322
- If your baggage is damaged upon arrival in a country other than USA
Report this immediately to the Air France Baggage Service Department at the airport where you land.
A Damage Property Report (DPR) will be created and a file number given to you.
The local Baggage Service will explain the procedure to follow in order to carry out any repairs.
- If you discover that your baggage is damaged once you have left the airport
Submit a claim within 7 days of the date you received your baggage, attaching the originals of the following documents:
- ticket receipt,
- boarding passes
- baggage label(s)
- the Damage Property Report (DPR) created at the destination airport,
- expenditure documents.
Send this claim to the Air France Baggage Service at:
Air France Baggage Service
P.O. Box 459000
Sunrise, FL 33345-9000
Fax: (954) 835-2322
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"If at first the idea is not absurd, then there is no hope for it" Albert Einstein. |
