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Rhaps
Premium
join:2001-02-23
New York, NY

reply to LaZZZy_bOi

Re: Can't connect to airfrance.com but everybody else can

Taken from the AF site:
Damaged Baggage

If you find that your baggage is damaged upon arrival in USA:

Report this immediately to the Air France Baggage Service at the airport where you land. A Damage Property Report (DPR) will be created and a file number given to you.

Once this report has been drawn up, contact the Baggage Service Department at the following address:

Air France Baggage Service
P.O. Box 459000
Sunrise, FL 33345-9000
Fax: (954) 835-2322

- If your baggage is damaged upon arrival in a country other than USA
Report this immediately to the Air France Baggage Service Department at the airport where you land.
A Damage Property Report (DPR) will be created and a file number given to you.
The local Baggage Service will explain the procedure to follow in order to carry out any repairs.

- If you discover that your baggage is damaged once you have left the airport

Submit a claim within 7 days of the date you received your baggage, attaching the originals of the following documents:
- ticket receipt,
- boarding passes
- baggage label(s)
- the Damage Property Report (DPR) created at the destination airport,
- expenditure documents.

Send this claim to the Air France Baggage Service at:
Air France Baggage Service
P.O. Box 459000
Sunrise, FL 33345-9000
Fax: (954) 835-2322
--
"If at first the idea is not absurd, then there is no hope for it" Albert Einstein.

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