 trparkyApple... YUMPremium,MVM join:2000-05-24 Cleveland, OH kudos:1 | Not getting my key! Is anyone else not getting their serial numbers via email? -- Tom |
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 | My emails with serials came in ~30 minutes after I requested them.
I had to turn off my mail server's firewall and security to get the emails to deliver. One was delivered by 203.73.25.212, the other from 203.73.25.214.
First problem, 203.73.x.x is assigned to SeedNet in Taiwan. My server's firewall normally drops SMTP traffic from Asian and Eastern Europe IPs. I don't know anybody out there and all they send me is spam ergo I normally drop their traffic.
Second problem is much bigger though. Neither IP has a reverse lookup (PTR) record. This is going to cause problems with ALOT of ISP's mail servers. Many ISPs will refuse mail from servers with no PTR.
So.. I recommend you try having the serial sent to an email address at different domain names until one works. Try gmail, hotmail, etc.,.. and keep in mind they may immediately flag it as spam and deliver it to your spam/junk folder.
Sucks. Hopefully, Cyberlink will get a clue and hire someone who knows how to run mail servers. |
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 | reply to trparky I have sent out multiple requests to get the serial number to all of my different email addresses and have never received a serial number back. in fact I set up a gmail account yesterday, changed my directv account to that email account, requested the serial number again and I still haven't got a serial number. Is there any way to get this serial number???? |
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 | Same Problem, hotmail doesn't allow it either. directv customer service doesn't seem to get it either, they basic told me to re-register to get the key. No mail ever arrives. |
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