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MrMaster
jetsetter
Premium
join:2000-12-16
St Thomas, VI
Reviews:
·Sprint Mobile Br..
·Virgin Mobile Br..

centurytel is horrible

Centurytel has to be the absolutely worst company i have ever dealt with for business, personal, internet and phone.

I feel sorry for people who are stuck with them.
--
One never notices what has been done; one can only see what remains to be done. -Marie Curie


Monster Rain
Premium
join:2002-08-03
Madison, WI

said by MrMaster:

Centurytel has to be the absolutely worst company i have ever dealt with for business, personal, internet and phone.

I feel sorry for people who are stuck with them.
I had them once. It was painful.


dsldude08
Premium,VIP
join:2008-01-03
La Crosse, WI
kudos:2

reply to MrMaster
Care to elaborate?



Monster Rain
Premium
join:2002-08-03
Madison, WI

said by dsldude08:

Care to elaborate?
Sure, it was actually in La Crosse, WI where you are. Never had good speeds, service was hit or miss. The local offices had no idea to handle simple billing inquiries, and phone supports was average at best.


MrMaster
jetsetter
Premium
join:2000-12-16
St Thomas, VI
Reviews:
·Sprint Mobile Br..
·Virgin Mobile Br..

reply to dsldude08

said by dsldude08:

Care to elaborate?
I can elaborate too. Both areas in WI. My parents south of Sturgeon Bay and dealing with them trying to get a possible T1 installed near Luxemburg for a school.

1. Everything is overpriced. It was so frustrating..couldn't even get a 2nd line into the house because they wanted to charge us $45 for just a vanilla phone line.
2. The DSL tech didn't know what they were doing
3. Hell, they just got DSL in April. Couldn't even get it before
4. Lots of static on line. Was quite annoying even after the upgrades (but still better than some phone lines in Texas!)
--
One never notices what has been done; one can only see what remains to be done. -Marie Curie

bobvick
Premium
join:2008-04-01
Brilliant, AL

reply to Monster Rain
I am not sure where you all live, but here in Alabama, CenturyTel service is tops! The local technicians are excellent, in fact, one of them gave me his cell number to call him if I have any DSL problems, and even offered to run a dedicated line for the DSL service from my network interface to a jack so that that line would not be shared by POTS service. The service that I have experienced from the call centers has been excellent as well. I believe that most of it is how good your local service and local technicians are however.


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