Cheese
Premium
join:2003-10-26
Naples, FL
clubs:
| reply to pnh102
Re: WHAT THE F****
said by pnh102  :said by Cheese :how about those of that have been with Sprint for 8+ years! SCREW YOU SPRINT! In all that time such people would not have been able to cancel, even once? That's silly. If someone doesn't like a contract which has an ETF, then don't agree to one. I don't see how much more simple it can be than that. And why cancel when I am getting a 20 percent discount? My point is, I want to cancel now, I didn't need to or want to previously so your point is moot. My point is, for someone who has BEEN with the company as long as I have, I have to pay the full ETF? I find that to be bullshit, how about penalize the NEW people and not the CURRENT and LONG TIME customers. |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
 ·Comcast
| said by Cheese :My point is, I want to cancel now, I didn't need to or want to previously so your point is moot. My point is, for someone who has BEEN with the company as long as I have, I have to pay the full ETF? So pay the full ETF if you want to cancel now. That's what you agreed to do when you signed up with the service on contract. What is the big deal?
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"At the moment of conception." |
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Cheese
Premium
join:2003-10-26
Naples, FL
clubs:
| said by pnh102 :said by Cheese :My point is, I want to cancel now, I didn't need to or want to previously so your point is moot. My point is, for someone who has BEEN with the company as long as I have, I have to pay the full ETF? So pay the full ETF if you want to cancel now. That's what you agreed to do when you signed up with the service on contract. What is the big deal? Point...Missed  |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast
| said by Cheese :Point...Missed Well what can I say?
Just about every cell phone contract I've signed was crystal clear about the ETF, as well as what actions I do that can extend the contract term. Am I the only person who has never had a problem changing his plan or his phone or canceling service without getting into messes with contracts that I did not like?
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"At the moment of conception." |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
 ·VOIPo
·Metrocast Communic..
 ·AT&T DSL Service
·ViaTalk
| said by pnh102 :said by Cheese :Point...Missed Well what can I say? Just about every cell phone contract I've signed was crystal clear about the ETF, as well as what actions I do that can extend the contract term. Am I the only person who has never had a problem changing his plan or his phone or canceling service without getting into messes with contracts that I did not like? The point is it should cover the entire customer base, not just new customers.
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"So, Lone Star, now you see that evil will always triumph because good is dumb."
Have you been touched by his noodly appendage? »www.venganza.org |
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Dodge
Premium
join:2002-11-27
clubs:
| reply to Cheese
said by Cheese :said by pnh102 :said by Cheese :how about those of that have been with Sprint for 8+ years! SCREW YOU SPRINT! In all that time such people would not have been able to cancel, even once? That's silly. If someone doesn't like a contract which has an ETF, then don't agree to one. I don't see how much more simple it can be than that. And why cancel when I am getting a 20 percent discount? My point is, I want to cancel now, I didn't need to or want to previously so your point is moot. My point is, for someone who has BEEN with the company as long as I have, I have to pay the full ETF? I find that to be bullshit, how about penalize the NEW people and not the CURRENT and LONG TIME customers. You are leaving, why would it matter how long you've been with the company as far as ETF is concerned? They might make you an offer that would change your mind to leave since you've been with them for such a long time, but if you insist on leaving your standing with them becomes irrelevant. |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast
| reply to ptrowski
said by ptrowski :The point is it should cover the entire customer base, not just new customers. Well, it doesn't.
I still see no point in any sort of ETF "reform" because anyone can go and get cell phone service with no contract as it stands now. People who voluntarily agreed to a contract should have no problems abiding by the terms of those contracts.
--
"At the moment of conception." |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
·AT&T DSL Service
·ViaTalk
| said by pnh102 :said by ptrowski :The point is it should cover the entire customer base, not just new customers. Well, it doesn't. I still see no point in any sort of ETF "reform" because anyone can go and get cell phone service with no contract as it stands now. People who voluntarily agreed to a contract should have no problems abiding by the terms of those contracts. You think? Really? Obviously it doesn't and in my opinion Cheese has every right to vent. |
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DarnellP
join:2004-10-12
Las Vegas, NV
| reply to ptrowski
said by ptrowski :The point is it should cover the entire customer base, not just new customers. Why would they? None of the other national carriers did so when they implemented their prorated ETF schemes either. |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
·AT&T DSL Service
·ViaTalk
| said by DarnellP :said by ptrowski :The point is it should cover the entire customer base, not just new customers. Why would they? None of the other national carriers did so when they implemented their prorated ETF schemes either. And I think that is BS also. I started out with Southwestern Bell in 1997 or so for a cellphone, then it became Cingular then AT&T. I think it is BS also that the pro-rated ETF's are for new contracts.
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"So, Lone Star, now you see that evil will always triumph because good is dumb."
Have you been touched by his noodly appendage? »www.venganza.org |
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S_engineer
join:2007-05-16
Chicago, IL
·Comcast
| Well I have to say that as much as I dislike Sprint, and the tactics Used (and abused) by them and the rest of the carriers...I have to agree with pnh102 about the contractual agreements that people had signed.
This is like people that never thought their Adjustable Rate Mortgage would go up. Now we're bailing Billions in tax dollars for people that not only don't like the terms of their mortgages, but they probably should have never been given mortgages in the first place!
When you sign the contract your obligated to the contract that you signed!
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"For duty and humanity!"
- Moe Larry and Curly (MEN IN BLACK, 1934)...These are the guys we have in Congress |
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fiberguy
My views are my own.
Premium
join:2005-05-20
| reply to Cheese
The ETF is not about the length of time WITH the COMPANY, it's time in PLAN. So with that question, what have you done that put you into another contract? Did you accept a new phone at a reduced rate? Did you accept a plan that was deeply discounted? Something put you back into a contract.
Not to beat you up, because I KNOW You're an intelligent guy so don't take it that way, but its not about loyalty in time with the company.. You can be with a company for many years, say 10, and be in 8 or 10 contracts in that time. Each contract has its own term.
Where you start to see time based loyalty is when you're in a service that doesn't have a contract for a long time. My parents live in Charter territory, for example, and have been with them for about 20 years. (Never missed a payment either) The last two years, they were called up and offered the HBO/Starz package for no additional charge for a year being a loyal customers. (Sure, they most likely are trying to retain the customer, however, it was a smart move on Charter in face of competition. A 20 year customer with a perfect payment record IS someone you keep)
The cell phone business is not about loyalty. It's about give and take.. they give a so-called deep discount (cough cough - another conversation for another time) and in trade, you take a 2 year term with ETF in that. Your loyalty was paid forward at signing.. when it comes time to want to leave early, we often forget the gift with purchase that has to be paid back. |
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Skippy25
join:2000-09-13
Hazelwood, MO | reply to S_engineer
The only issue I have is with that contract being "dynamic" and changeable at anytime based on THEIR desires.
They should not have any more right in changing the terms of an agreement anymore than you do. |
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Mchart
Super Joe
join:2004-01-21
Gurnee, IL
·AT&T Yahoo
·RoadRunner Cable
| said by Skippy25 :The only issue I have is with that contract being "dynamic" and changeable at anytime based on THEIR desires. They should not have any more right in changing the terms of an agreement anymore than you do. This is an issue. However, when their is a change in the contract you can cancel your service without the ETF charge. Almost a year ago when Sprint changed their rate on text-messages - Every sprint customer had about a 60 day window to call in and cancel service without an ETF. |
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Skippy25
join:2000-09-13
Hazelwood, MO | That's not the point.
I signed the agreement paying X and X should be in effect until the term of my contract expires. Not when they decide they want to raise it. |
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vbarta20
@comcast.net
|  reply to pnh102
Same here, we are with Nextel-Sprint for 8 years and 10 (TEN) lines, so it will cost $2,000.00 to pay the ETF in full. That was a bystander who did not generate tens of thousands of $$$ for the crooks during a decade is hard to understand our frustration. |
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