http://www.dslreports.com/forum/r21358579 en Mon, 30 Nov 2009 08:53:37 EDT Mon, 30 Nov 2009 08:53:37 EDT http://www.dslreports.com/forum/remark,21370713 milbrath : When it's up and running on your network, try running the uptime command to see if the processor is maxed out i.e close to or grater than 1. Our's would do that when I had BT throttling it place on it, ntop also add's a good deal of overhead to the unit. If the neteq's bogged down it will do EXACTLY what you are experiencing.
BM]]> http://www.dslreports.com/forum/remark,21370713 Mon, 03 Nov 2008 19:04:54 EDT http://www.dslreports.com/forum/remark,21368420 CMack : If it's under warranty first try emailing Steve at NetEq support with your issue, give him all the info you have given us, he will also need login info to your NetEq, he's very good and will have a look for you and make changes if needed.
If you get any push back from him come back to the board and we'll dig deeper.
We've always had great support from NetEq, as long as the box wasn't purchased off Ebay etc... they will give 110% support.
try Steve at support@apconnections.net

I'd be interested what he finds.
CMack]]> http://www.dslreports.com/forum/remark,21368420 Mon, 03 Nov 2008 11:51:49 EDT http://www.dslreports.com/forum/remark,21367123 AWireless : I did replace the cables for good measure. Never can overlook the obvious. No change.

I will recheck the Global connections setting to make sure they are at 50(I followed the guide, but will double check- not sure what they are set at currently)

It should be under warranty and will call/email them tomorrow. Just wanted to isolate and see if there was something on my side that I mis-configured etc..

Thanks everyone for the responses.

I will follow back up with any progress. Thanks.
]]> http://www.dslreports.com/forum/remark,21367123 Mon, 03 Nov 2008 02:33:42 EDT http://www.dslreports.com/forum/remark,21366091 harmetp : One thing that really helped our neteq was to set the global connection to 50 (as described in their setup guide). Previously it seemed like it was getting overloaded and the internet seemed slow - pages loaded, but slowly. Lately, ours has been pretty good (4mb mediacom bandwidth source).

Hope this helps,

Pat]]> http://www.dslreports.com/forum/remark,21366091 Sun, 02 Nov 2008 20:30:53 EDT http://www.dslreports.com/forum/remark,21362702 robbin : Could it be a bad cable? I would replace the cables going to the box. Is your unit still under warranty?]]> http://www.dslreports.com/forum/remark,21362702 Sun, 02 Nov 2008 01:03:57 EDT http://www.dslreports.com/forum/remark,21362344 AWireless : I have a T1 from the carrier.

UPDATE- I adjusted the Neteq box this morning and thought things were ok- well this afternoon, I had another customer call in complaining about intermittent pages not loading. I was at my wits end and just bypassed the box... Instantly it was fine. Web pages loaded like normal and I left it out for 20-30 minutes- not a glitch. I re-engaged the neteq box into the network again with the NetEq process "STOPPED". So I thought it would just be passive to my traffic. But same problems were happening. (web pages not loading consistantly- but connectivity through the box with ICMP/pings were fine). I left the neteq process stopped and in line and confirmed with two other customers and the same thing was happening. // I then took it back out of the network and all customers confirmed things were normal again.

DNS is resolving fine and very fast (resolving ping requests )

So it is narrowed down to the box. I am not sure if I have a hardware issue with the box or a configuration issue. Hoping it is a config issue... What concerns me is that it doesnt passively let the web traffic go through when it is off (Neteq process stopped). This may be an indicator that I have a bad box. I am not sure.- Can someone confirm that my thinking is correct?

// When I turn on the NetEq process, it does log the users when they exceed the limits and it seems to be working, but the underlying issue with the webpages not loading are still there and they have to refresh and retry multiple times to get through. - even on a user that has not been passing any traffic previously and is not being penalized in the log files.

I know the neteq box is a good product- as I have another friend that has one and it rocks, but I am at a loss.

Any ideas???

Thanks.
]]> http://www.dslreports.com/forum/remark,21362344 Sat, 01 Nov 2008 23:41:44 EDT http://www.dslreports.com/forum/remark,21360921 CMack : What bandwidth is available on the LAN side (what is your provider giving you).
CMack]]> http://www.dslreports.com/forum/remark,21360921 Sat, 01 Nov 2008 17:23:27 EDT http://www.dslreports.com/forum/remark,21359307 AWireless : The Neteq box is pretty much defaulted. I have not set the global connection limits but have played with the trunk size and the ratio. I just couldnt find where it worked like it should in high traffic times. I will look at the global connection limits today.

I am pretty much bridging accross the network and using statics on the radios. I have also wondered if it thought that the main AP was one connection but the logs show up as the end users Ip address, so I assume that it would penalize the end user and not the main Root AP.

My plan was to convert over to routing on the customer side so I could control things a little better. Would that be better from the NetEq side you think?

Thanks again..]]> http://www.dslreports.com/forum/remark,21359307 Sat, 01 Nov 2008 09:58:33 EDT http://www.dslreports.com/forum/remark,21358694 robbin : I've never had the problem you are experiencing. However for a T1 I do tweak it a little. I find it too aggressive. I would set the ratio at 90 and the trunk up and down to around 200,000 to 205,000. You have to play with this and watch how it affects the network. I assume you have set the global connections limit? I think their recommendation is too aggressive also and set it to a little more than what they recommend.

Are you routing or using static IPs? If routing, are you doing any of it from the AP where the NetEq would think that all traffic to one AP is a single client? Have you looked at the log to see of the NetEq is putting penalties on the connection you are trying to establish?]]> http://www.dslreports.com/forum/remark,21358694 Sat, 01 Nov 2008 01:04:43 EDT http://www.dslreports.com/forum/remark,21358579 AWireless : I have a netequalizer and have been having some issues getting it tweaked. Does anyone have any ideas with the Neteq box in a WISP enviropment?

Scenerio- Base tower is setup like this:

T1Router--MyRouter/Firewall--NetEq--Switch--Root AP :: remote CPE radios... //// Main issue is tweaking to a T1. I use Tranzeo radios. TR6600 at the base and a mixture of CPQ-19 and other Tranzeo CPEs in the field. I am having issues passing http traffic and/or DNS traffic. When I bypass the NetEq box it passes traffic. I can do extended pings with 1300 byte packets through the network fine but has issues with web traffic- simple loading of the pages... have to reload several times and 1+ minutes to load.

I had the neteq box inline in the past but now I have just re engaged the box and I have a lot more traffic now and I just cant get it right..

NUMBUFF 200
ETHA eth0
ETHB eth1
RATIO 85
PENALTY_UNIT 5
MAX_PENALTY 140
BUFFERS 200
ANCIENT 20
BRAIN_SIZE 3000
INACTIVE_TICS 200
MOVING_AVG 8
DEFAULT_RULES on
TRUNK_UP 192000
TRUNK_DOWN 192000
HOGMIN 12000
HOGMAX 32000


Any help would be greatly appreciated.

Thanks in advance...
James]]> http://www.dslreports.com/forum/remark,21358579 Sat, 01 Nov 2008 00:23:18 EDT