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Forums » Wave Broadband » Wave SUCKS !!!
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robert123

@wavecable.com		reply to esco
Re: Wave SUCKS !!!

As part of troubleshooting your speed issues, did they maybe replace your modem with one provided by the company?
to forum · permalink · 2008-11-01 17:18:30 · Reply to this


drew
Reformation
Premium
join:2002-07-10
Port Orchard, WA
clubs:
·wavebroadband

 And if the modem was one commonly used by Wave or the previous company, the tech might have thought it was the company's modem and saw you weren't paying for it. I can see a tech not asking because some people, like the OP, get beligerent about small charges.

Keep in mind the modem might actually have been Wave's or Charter's, however the garage sale guy got rid of the service and never returned the modem. then I could really see them charging you since it's their modem.
to forum · permalink · · 2008-11-01 23:26:19 · Reply to this
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