AWireless
join:2008-10-31
Baton Rouge, LA
| reply to CMack
Re: [Equipment] Netequalizer- setup performance issue
I have a T1 from the carrier.
UPDATE- I adjusted the Neteq box this morning and thought things were ok- well this afternoon, I had another customer call in complaining about intermittent pages not loading. I was at my wits end and just bypassed the box... Instantly it was fine. Web pages loaded like normal and I left it out for 20-30 minutes- not a glitch. I re-engaged the neteq box into the network again with the NetEq process "STOPPED". So I thought it would just be passive to my traffic. But same problems were happening. (web pages not loading consistantly- but connectivity through the box with ICMP/pings were fine). I left the neteq process stopped and in line and confirmed with two other customers and the same thing was happening. // I then took it back out of the network and all customers confirmed things were normal again.
DNS is resolving fine and very fast (resolving ping requests )
So it is narrowed down to the box. I am not sure if I have a hardware issue with the box or a configuration issue. Hoping it is a config issue... What concerns me is that it doesnt passively let the web traffic go through when it is off (Neteq process stopped). This may be an indicator that I have a bad box. I am not sure.- Can someone confirm that my thinking is correct?
// When I turn on the NetEq process, it does log the users when they exceed the limits and it seems to be working, but the underlying issue with the webpages not loading are still there and they have to refresh and retry multiple times to get through. - even on a user that has not been passing any traffic previously and is not being penalized in the log files.
I know the neteq box is a good product- as I have another friend that has one and it rocks, but I am at a loss.
Any ideas???
Thanks.
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