said by GLIMMER:because its company policy for the 22/5 and up tiers. said by Kearnstd:
16/2 is the highest they go on your current modem. to go for 22 and 50 tiers you have to rent their DOCSIS3 Cisco modem(atleast until moto puts the 6120 in a store near you).
how the hell do you figlure that?
most docsis1.1 builds will do 4-6 up and 20-30 down. Here in former insight land we are docsis 2.0 and it will do up to 10 up I have seen the speed tests before comcrap took over the area