| Fontier is a terrible company I suppose enterprise and several customer unfortunately go through Frontier Communications areas. Even when I've installed mirror equipment at the same customer premises to provide proof its not the CPE but the LEC loop they continue to be dumb.
I even have several customers going into the same DACS with identical problem and Frontier could care less. Oh, and the time it took to deliver the loops for the mirror routers was >6 months. Just pathetic.
Too bad PUC/PSC cannot help enterprise (ahem, commercial) businesses with worthless LECs like these. |
| Yeah, just like they advertise no port restrictions on business class service. After having the service installed, I discovered that port 25 is blocked. After talking to a tech for 10 minutes I finally find out that the only way to remove the port restrictions is by paying another $10 per month to get a static IP.
And, their website (»www.frontieronline.com/products/···=2&p=124) still shows "Dynamic or Static IP" and "No Port Restrictions". FALSE ADVERTISING!
I would have switched to Time Warner for the business, but they wanted $700 to run a drop from the pole to the building.
For my home, I can't get a tech out to fix a noisy phone line that only happens when it's windy. They insist that the problem is inside wiring and want to charge me a trip charge. The last time I had a noisy line, I talked to my neighbors and found that we all had the same problem. We had to each open tickets and then I called Frontier Support and referenced all of the other tickets on the block before they finally sent a truck out at no charge to fix the problems with the wires on the pole.
I don't trust Frontier, but we have 2 choices in my town, Frontier or Time Warner. It's basically having to choose between the lesser of two evils.
--
I feel the need....the need for speed! |
