AWireless
join:2008-10-31
Baton Rouge, LA
| reply to AWireless
Re: [Equipment] Netequalizer- setup performance issue
I did replace the cables for good measure. Never can overlook the obvious. No change.
I will recheck the Global connections setting to make sure they are at 50(I followed the guide, but will double check- not sure what they are set at currently)
It should be under warranty and will call/email them tomorrow. Just wanted to isolate and see if there was something on my side that I mis-configured etc..
Thanks everyone for the responses.
I will follow back up with any progress. Thanks.
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CMack
join:2004-07-30
canada
| If it's under warranty first try emailing Steve at NetEq support with your issue, give him all the info you have given us, he will also need login info to your NetEq, he's very good and will have a look for you and make changes if needed.
If you get any push back from him come back to the board and we'll dig deeper.
We've always had great support from NetEq, as long as the box wasn't purchased off Ebay etc... they will give 110% support.
try Steve at support@apconnections.net
I'd be interested what he finds.
CMack |
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