 NY TelPremium
join:2004-04-09
Smithtown, NY
kudos:3
 ·AT&T CallVantage
1 edit | reply to Matt
Re: Believe it or not...... said by Matt:That's a good point NY Tel  . 3 of my 4 phones have a "mysterious" $1.99 data charge every month since they forced me to the new .000000000000001 KB of data is rounded up to 1MB plan. The funny part is that one of my phones is only used when I go running in the early AM. It's never even flipped open and most of the time is off. I wonder how it keeps racking up a $1.99 charge every month. Well do you use:
Mobile web
VZ Navigator
Download any ring tones etc?
Use backup assistant?
They sell megabytes now for 1.99 a meg. rounded up from the first kilobyte used. (Text and Pix are exempt) so something is accessing the network as a "data call" and costing you $$.
Call them at *611 (star 611 - free call) and ask them to explain it. If they can't, politely as them to take it off the bill. They usually do. |
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 MattAll noise, no signal.Premium
join:2003-07-20
Jamestown, NC
kudos:12 | Hrmmm, yep. I use Backup Assistant on all my phones. So when it backs the phone book up, they charge me data? I guess that makes sense. |
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NY TelPremium
join:2004-04-09
Smithtown, NY
kudos:3 Reviews:
·AT&T CallVantage
1 edit | said by Matt:Hrmmm, yep. I use Backup Assistant on all my phones. So when it backs the phone book up, they charge me data? I guess that makes sense. I believe that if you access your account through the web "My Verizon" at www.verizonwireless.com, you are not supposed to be billed for that. Billing you for kilobytes in addition would be double dipping and I know they don't do that...... 
For the extra6 bucks a month they are charging you, I'd call them and ask them to "splain it to you"..... 
Did you change your name from MattE to Matt ?
--
Love when you can - cry when you have to, be who you must, that's a part of the plan, await your arrival with simple survival and one day we'll all understand... |
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MattAll noise, no signal.Premium
join:2003-07-20
Jamestown, NC
kudos:12 | They don't charge me the $1.99 for the Backup Assistant as I did sign up via the website. There is a $1.99 charge every month on all my phones (that don't have a data plan) listed in the Data Charges section ... but they all use Backup Assistant.
I'll call and ask them to explain it regardless. Who knows, maybe they aren't supposed to charge for Backup Assistant data. |
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1 edit | reply to Matt
said by Matt:Hrmmm, yep. I use Backup Assistant on all my phones. So when it backs the phone book up, they charge me data? I guess that makes sense. See this web page. If you call Customer Service, you can get this fee waived.
»products.vzw.com/index.aspx?id=f···=2033494
Backup Assistant is free for My Verizon customers. The $1.99 monthly fee that you are asked to accept will be waived as long as you remain a My Verizon customer.
You will not see a charge for this service on your bill. Not a My Verizon customer? Register Now --
My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk? |
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MattAll noise, no signal.Premium
join:2003-07-20
Jamestown, NC
kudos:12 | It is not a Backup Assistant charge. It's a generic "data" charge for "Pay as you use MB." |
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