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Matt3
All noise, no signal.
Premium
join:2003-07-20
Jamestown, NC
kudos:12

reply to NY Tel

Re: Believe it or not......

Hrmmm, yep. I use Backup Assistant on all my phones. So when it backs the phone book up, they charge me data? I guess that makes sense.


NY Tel
Premium
join:2004-04-09
Smithtown, NY
kudos:3
Reviews:
·AT&T CallVantage

1 edit

said by Matt3:

Hrmmm, yep. I use Backup Assistant on all my phones. So when it backs the phone book up, they charge me data? I guess that makes sense.
I believe that if you access your account through the web "My Verizon" at www.verizonwireless.com, you are not supposed to be billed for that. Billing you for kilobytes in addition would be double dipping and I know they don't do that......

For the extra6 bucks a month they are charging you, I'd call them and ask them to "splain it to you".....

Did you change your name from MattE to Matt ?
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Love when you can - cry when you have to, be who you must, that's a part of the plan, await your arrival with simple survival and one day we'll all understand...


Matt3
All noise, no signal.
Premium
join:2003-07-20
Jamestown, NC
kudos:12

They don't charge me the $1.99 for the Backup Assistant as I did sign up via the website. There is a $1.99 charge every month on all my phones (that don't have a data plan) listed in the Data Charges section ... but they all use Backup Assistant.

I'll call and ask them to explain it regardless. Who knows, maybe they aren't supposed to charge for Backup Assistant data.



Linklist
Premium
join:2002-03-03
Longport, NJ
kudos:5

1 edit

reply to Matt3

said by Matt3:

Hrmmm, yep. I use Backup Assistant on all my phones. So when it backs the phone book up, they charge me data? I guess that makes sense.
See this web page. If you call Customer Service, you can get this fee waived.
»products.vzw.com/index.aspx?id=f···=2033494
Backup Assistant is free for My Verizon customers. The $1.99 monthly fee that you are asked to accept will be waived as long as you remain a My Verizon customer.
You will not see a charge for this service on your bill. Not a My Verizon customer? Register Now
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Matt3
All noise, no signal.
Premium
join:2003-07-20
Jamestown, NC
kudos:12

It is not a Backup Assistant charge. It's a generic "data" charge for "Pay as you use MB."


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