trying
join:2005-10-22
Baltimore, MD
 ·Verizon Online DSL
| reply to Ka0z
Re: Upgrade from 768kbps/128kbps to 1Mbps/386kbps?
I was paying 19.99 for 768k (1 year contract), when I called in for the upgrade I was told it would be 21.99 but she noted in my file that I wanted 19.99. Later I check the MyAccount page and it says I'm on a month to month plan, which might be why she said 21.99? I did tell her I was getting a discount for agreeing to a 1 year contract. Guess I'll wait for my next bill and see what happened. |
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Smith6612
Premium
join:2008-02-01
united state
 ·Dish Network
·Verizon Online DSL
·FrontierNet Intern..
| reply to Smith6612
OK. I called billing today and they stated that the 1Mbps/384kbps speed wasn't available to me yet. There's only the plan I'm on right now, and then a 3Mbps/1.5Mbps plan (1.5Mbps? Thought it was 768kbps). Oh well. I'll give it a shot in another week or so to see how it works out. If not, if I wait a bit past January, my DSL's contract will be renewed then so I might get the bump then. |
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Ka0z
@verizon.net | reply to Smith6612
For some reason I thought I HAD a 1 year contract already and I'm paying $24.99 for a 1M dry loop. I know its only $5, but still, why should I pay any more than anyone else? |
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JohnA
Premium
join:2003-09-16
Pittsburgh, PA |
Dry loop is $5 more than DSL with phone. |
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Ka0z
@verizon.net
| Well, if you go to:
»www22.verizon.com/content/consum···lans.htm
It clearly says: "Internet without
Verizon phone service" - "$19.99/month
First month FREE" |
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Jodokast96
R.I.P Bassman442
Premium
join:2005-11-23
Erial, NJ | That's for new customers only, and is a fairly recent deal. How long ago did you get service? |
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Ka0z
@verizon.net | Like the day before that deal. I'm going to call and whine about it untill I get it for $5 less. |
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Named
@verizon.net
| I had three people tell me they couldn't upgrade my 768k ($21.99/month) unless I paid $26.99/month. Then I got transferred to the "Solutions Bureau" or some such thing where I was told they would give me 3.0Mbps service for $26.99/month minutes $15/month for a year, so apparently I'm now getting 3.0Mbps for $11.99 on dry loop starting tomorrow. I'll believe it when I see it. I made her repeat herself three times to be sure (and she was) but I'll believe it when I see it. |
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dataice
Premium
join:2002-10-27
Crisfield, MD | reply to Smith6612
I hope that you are able to upgrade your speed Smith6612  I feel for you being stuck on 768K. |
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FishNET
join:2004-07-01
Haddonfield, NJ | reply to Smith6612
Well I think that when I get home today I should call up and argue with the Indians for a while about this. I'm not paying $24.99 for my 1M dry loop if I dont have to -- I'm already living paycheck to paycheck as it is. |
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LastSurvivor
join:2008-01-02
Toledo, OH
| reply to Ka0z
said by Ka0z :
I was on a $19.99 786K dry loop and called to upgrade -- 4 indians later I was transfered to a sales rep who spoke english BUT told me I had to pay $24.99 for the 1M service because I have no home phone service -- has anyone gotten the 1M for $19 with no home phone service?
Well we were on a lifetime contract paying 19.99 for 768k, which ended last month, now our bill is 21.99. When I read about the 1M upgrade, I called. The second Indian rep told me it would cost 25.99 to upgrade to 1M (this being under a new contract). And we do have the phone service.
My brother, who's on dial-up, may look into the 1M deal now. |
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Named
@verizon.net
| reply to Named
said by Named :
I had three people tell me they couldn't upgrade my 768k ($21.99/month) unless I paid $26.99/month. Then I got transferred to the "Solutions Bureau" or some such thing where I was told they would give me 3.0Mbps service for $26.99/month minutes $15/month for a year, so apparently I'm now getting 3.0Mbps for $11.99 on dry loop starting tomorrow. I'll believe it when I see it. I made her repeat herself three times to be sure (and she was) but I'll believe it when I see it.
Yep, the 3.0Mbps came online this morning around 2ish according to the logs, and verizon.net billing shows a month-to-month plan as someone else indicated. We'll see what they charge me... $11.99 seems impossible. |
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gtackett
join:2003-10-26
Warrenton, VA
| reply to Ka0z
We recently noticed that our DSL modem is reporting 2x the speed it used to, without us requesting or being notified of any change.
We pay the 3Mbit rate but are kind of far out on the loop and from the beginning (a couple of years ago) were only getting a connection rate around 800 Kbit. But recently I had to restart the modem, and I noticed it came back up with about 1600 Kbit. Net access is noticeably faster, too.
This in Warrenton, VA, zip 20187, phone 540-349-xxxx |
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Named
@gwu.edu
| reply to Named
said by Named :said by Named :
I had three people tell me they couldn't upgrade my 768k ($21.99/month) unless I paid $26.99/month. Then I got transferred to the "Solutions Bureau" or some such thing where I was told they would give me 3.0Mbps service for $26.99/month minutes $15/month for a year, so apparently I'm now getting 3.0Mbps for $11.99 on dry loop starting tomorrow. I'll believe it when I see it. I made her repeat herself three times to be sure (and she was) but I'll believe it when I see it.
Yep, the 3.0Mbps came online this morning around 2ish according to the logs, and verizon.net billing shows a month-to-month plan as someone else indicated. We'll see what they charge me... $11.99 seems impossible. And yep, I figured she was totally full of it and had absolutely no idea what she was talking about. I'm so glad that once again the average consumer is much more cognizant of Verizon's plans than Verizon:
This e-mail confirms your recent request... to change your Verizon High Speed Internet service on your line ending in XXXX. Our records now indicate your package is Retention - Dry Loop 3M Annual Plan $ 15 Discount $ 26.99/$ 41.99* and your speed is 3.0M/768K. I'll keep it - it's still a fine deal. It just amuses me that she so completely misunderstood the plan. |
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Smith6612
Premium
join:2008-02-01
united state
·Dish Network
·Verizon Online DSL
·FrontierNet Intern..
2 edits | reply to dataice
Heh don't mention it. I just uploaded a 3MB file, it took 3 1/2 minutes to fully upload at 17KB/s and I also downloaded a Steam game. That took about 6 hours to finish at full speed of 92.5KB/s sustained and it was a demo of Left 4 Dead  |
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a333
A hot cup of integrals please
join:2007-06-12
Rego Park, NY
 ·Cingular Wireless
·Verizon Online DSL
| Yay just got the upgrade. Called in yesterday, was told the speed'd be upgraded today..lo and behold, here it is:
Stats:
Transceiver Revision: 4.2.0.11
Vendor ID Code: 4
Line Mode: ADSL2+ Mode
Data Path: Fast
Transceiver Information Down Stream Up Stream Path
DSL Speed (Kbits/Sec) 1180 447
Margin (dB) 31.0 25.0
Line Attenuation (dB) 23.0 11.5
Transmit Power (dBm) 15.4 11.9
So far, so good... the extra upload in particular is a godsend for me... and webpages do seem to load slightly snappier.
NOTE: They don't say this, but I was told that the upgrade extends/resets your contract. Per se, I got the 1 yr contract in June, now, I must maintain service till next November. Fine for me, because I don't plan on cancelling my DSL anytime soon, as TWC sucks hard c**k in my area. But if your experience with Verizon has been iffy, it's definitely something to consider.
Cheers,
a333
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Ka0z
@bngmail.com
| said by a333  :Yay just got the upgrade. Called in yesterday, was told the speed'd be upgraded today..lo and behold, here it is: Stats: Transceiver Revision: 4.2.0.11 Vendor ID Code: 4 Line Mode: ADSL2+ Mode Data Path: Fast Transceiver Information Down Stream Up Stream Path DSL Speed (Kbits/Sec) 1180 447 Margin (dB) 31.0 25.0 Line Attenuation (dB) 23.0 11.5 Transmit Power (dBm) 15.4 11.9 So far, so good... the extra upload in particular is a godsend for me... and webpages do seem to load slightly snappier. NOTE: They don't say this, but I was told that the upgrade extends/resets your contract. Per se, I got the 1 yr contract in June, now, I must maintain service till next November. Fine for me, because I don't plan on cancelling my DSL anytime soon, as TWC sucks hard c**k in my area. But if your experience with Verizon has been iffy, it's definitely something to consider. Cheers, a333 Is this for $19.99/mo? |
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bfollett
join:2005-09-20
North Billerica, MA
| reply to Smith6612
It's weird that different areas are being offered different speed upgrades. I swear I read that someone got a free upgrade to 3Mbps. I wonder if I would have if I wasn't so darn far from the CO. Still I'll gladly take the 1.5Mbps they gave me.
Bob |
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oc48fiber
join:2006-05-24
Brooklyn, NY | reply to Smith6612
Do we have to beg them for this upgrade? I called two weeks ago and they told me it will upgrade auto soon. Still nothing. They won't upgrade me manually unless they change my rate. Sigh |
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Jodokast96
R.I.P Bassman442
Premium
join:2005-11-23
Erial, NJ | »Verizon DSL Customers Getting Free Upgrades
All DSL markets are expected to be updated by the end of the month. |
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