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MxxCon

join:1999-11-19
Brooklyn, NY

Privacy in OOL Direct forum?

I want to post in OOL Direct forum regarding my connection speed issues since i think posting there would cut through ool's pointless phone support(rebooting computer, checking signals, sending out tech).
However posting there requires disclosing modem's mac address/phone number/account number. I'm afraid that will allow CV to associate my account here to my OOL account and since i say quiet a few negative things about CV, that could have a negative affect on my account in the future when i call in about something.
(perhaps CV already has a file for each account they already associated with a member here?)

Perhaps DSLR should allow anon posting in that forum?
--
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RickNY
Premium
join:2000-11-02
Manorville, NY
Reviews:
·Optimum Online

1 edit

Negative affect on your account? The only thing that has a negative affect on your account is when you don't pay your bill or when you break the terms of service.. If you're that worried about it, then don't post in the Direct forum or have someone else post on your behalf with a different DSLR name..

As far as DSLR allowing anon posting -- if they did that, you couldn't keep it secure the way it is now.. Anyway, this post really belongs here - »Forum Feature Requests



jaa
Premium,MVM
join:2000-06-13
kudos:2
Reviews:
·Optimum Online
·Vonage

reply to MxxCon
You greatly over estimate how much CV cares about what you post here, and under estimate the people that work on the problems posted to the direct forum.

Your posts are tame compared to others - and they have posted to the direct forum without repercussion (if there were - even if they though there were - I'm sure we would have heard about it).

But if you don't fee comfortable posting there, don't...
--
NOTHING justifies terrorism. We don't negotiate with terrorists. Those that support terrorists are terrorists.



MxxCon

join:1999-11-19
Brooklyn, NY

reply to MxxCon
well, anon posters could be getting a unique token to get back into their threads...

if comcast has time to monitor twitter, i'd imagine CV can also monitor this forum and part of ooltech's job responsibilities is to note which account belongs to which username.
--
Check out my awesome city of MxxTopia »mxxtopia.myminicity.com/ind or »mxxtopia.myminicity.com (the more people visit, the bigger it is)



removed
Premium,VIP
join:2002-02-08
Houston, TX
kudos:36

reply to MxxCon

said by MxxCon:

and since i say quiet a few negative things about CV, that could have a negative affect on my account in the future when i call in about something.
Boo-hoo. You've made your bed... now it's time to sleep in it.

*object*
--
irc.removed.us - #dslr | DSLR Phishtracker | Email: removed@dslr.net


fatness
subtle
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reply to MxxCon
I think you have a valid concern. There have been 2 instance that I know of of a provider associating a user account on this site with a customer account in their system, with adverse effects for the user. If I can dig up the links to the public threads later I will do so. I don't think it's unreasonable at all for anyone to want to keep "who I am at DSL Reports" separate from "who I am in my provider's system."

Perhaps anonymous posting is the answer. Perhaps new accounts that can be used only in Direct forums is the answer (accounts like that do not currently exist).

*sign* for member privacy
--
relax



Maccawolf
Premium
join:2001-02-20
Hillsdale, NJ
kudos:6

reply to MxxCon
Very eloquently stated fatness See Profile!

*SIGN*

It's the MAIN reason I haven't posted on the OOL forum in quite some time.
--
Mom and Crockett...... I miss you both!



Hall
Premium,MVM
join:2000-04-28
Dayton, OH
kudos:1

reply to MxxCon
Make up a 2nd account just for this forum. I know duplicate accounts are frowned upon, but I'm not sure if they're outright now allowed or not. In this scenario, so long as you don't get all stupid with the 2nd account, I bet it won't be a problem.



RickNY
Premium
join:2000-11-02
Manorville, NY
Reviews:
·Optimum Online

said by Hall:

I'm not sure if they're outright now allowed or not.
They're not allowed.. But another member of the same household could create a new account.

At any rate -- I think it would be an OK idea to strip the username information on posts in the Direct forum so that they are only viewable by the original poster. Replacing the username with an alias that only DSLR site personnel knows the relationship of would be a good idea.

**SIGN**


Alcohol
Premium
join:2003-05-26
Climax, MI
kudos:3

reply to MxxCon
*object* Relax. Nobody's out to get you.



JRW2
R.I.P. Mom, Brian, Ziggy, Max and Zen.
Premium
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La La Land
kudos:5
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1 edit

reply to fatness
I concur, how about adding a request, for an ID when a user opens a call in any of the direct forums, not just the ooldirect one. Maybe something like this...

Click on new topic button and it asks you what ID you want to appear to the OOLtechs..

The treads would be linked to your actual ID, but the id that appears in the thread could be anything you type in to use as your ID. Clicking on it would NOT link someone back to your actual ID..

This should only be a feature attached to the direct forums...

So I will

**SIGN**
--
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In constant search for intelligent life on Earth!



La Luna
Survived Ashraful
Premium
join:2001-07-12
Warwick, NY
kudos:3
Reviews:
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reply to fatness

said by fatness:

I think you have a valid concern. There have been 2 instance that I know of of a provider associating a user account on this site with a customer account in their system, with adverse effects for the user. If I can dig up the links to the public threads later I will do so. I don't think it's unreasonable at all for anyone to want to keep "who I am at DSL Reports" separate from "who I am in my provider's system."

Perhaps anonymous posting is the answer. Perhaps new accounts that can be used only in Direct forums is the answer (accounts like that do not currently exist).

*sign* for member privacy
I'm not sure what you mean by "adverse affects for the user".

A name here is no different than using a random number. The catch is that the MAC address has to be given out to get help, that is the indentifying info, not what nickname the person is using here, unless Direct Forum techs have access to messing with forumers here behind the scenes, which I doubt.
--
12,163 DEADLY TERROR ATTACKS SINCE 9/11~~SARAH BRIGHTMAN SYMPHONY WORLD TOUR


MxxCon

join:1999-11-19
Brooklyn, NY

what he's probably referring to is some user that posted something negative about their ISP received a retaliation from that ISP. i'm guessing something along the lines of stop posting or we'll cancel your account.



fatness
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reply to La Luna

said by La Luna:

I'm not sure what you mean by "adverse affects for the user".
Rather than me describe it, everyone can read it for themselves: »Optimun Voice
--
relax


justin
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1 edit

reply to Hall

said by Hall:

Make up a 2nd account just for this forum. I know duplicate accounts are frowned upon, but I'm not sure if they're outright now allowed or not. In this scenario, so long as you don't get all stupid with the 2nd account, I bet it won't be a problem.
I think this is the easiest solution. The problem, if there is one, would hit people with long post histories - they would be comfortable with the hassle of setting up a throwaway account.


well founded

@mc.videotron.ca

reply to MxxCon

said by MxxCon:

I want to post in OOL Direct forum regarding my connection speed issues since i think posting there would cut through ool's pointless phone support(rebooting computer, checking signals, sending out tech).
However posting there requires disclosing modem's mac address/phone number/account number. I'm afraid that will allow CV to associate my account here to my OOL account and since i say quiet a few negative things about CV, that could have a negative affect on my account in the future when i call in about something.
(perhaps CV already has a file for each account they already associated with a member here?)

Perhaps DSLR should allow anon posting in that forum?
*Well Founded Concern*
*Obeject* to your "fix".

Best solution, make an alternate nick to post in the direct forum

Bell Canada's Direct forum also went after a user and cancelled his special rate contract for posting his special price in the regular forum. There is also one other case of this on DSLr (apparently).

Well founded concern. But Best to just create a new nick to use only for the direct forum.


fatness
subtle
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That is the other case I was thinking of. I believe this is the thread: »Bell is avoiding me
--
relax



thats it

@mc.videotron.ca

KeithO, thats it. Yes.



how though

@mc.videotron.ca

reply to fatness

said by fatness:

Perhaps anonymous posting is the answer. Perhaps new accounts that can be used only in Direct forums is the answer (accounts like that do not currently exist).

*sign* for member privacy
I also think its a big concern.

Those who are blindly objecting don't realize what has happened to other people who posted in the direct forums. Or they don't realize the consequences. Or don't realize the privacy implications. Or don't realize how a company can turn around on you.

How would anon posting work though?
What prevents other Anons from viewing your info?
I'm all for "anon" posting obviously, but I don't see how it would work in this case.

I do think DSLr should have a mechanism in place to force a user to be aware of what can happen by posting in the direct forums.

The only thing I can think of is to create another DSLr account to use in the direct forum then toss it away.


MxxCon

join:1999-11-19
Brooklyn, NY

said by how though :

How would anon posting work though?
What prevents other Anons from viewing your info?
I'm all for "anon" posting obviously, but I don't see how it would work in this case.
my original idea was: when you post a thread for the 1st time you are given a token/password that you would have to enter to re-enter that thread.

for registered users i think RickNY's and jwersan's ideas are also possible solutions. Either automatically scramble/replace usernames or allow user to pick one for how he'll appear in isp Direct forums.

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