evgray
join:2003-05-19
Fort Scott, KS | Re: Dan da man. I hope they stay as well. We live in the middle of no where and even though their customer service sucks, they have the cheapest plan and also the best coverage. | |
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tc1uscg
join:2005-03-09
Saint Clair Shores, MI
| Re: Dan da man. said by evgray  :I hope they stay as well. We live in the middle of no where and even though their customer service sucks, they have the cheapest plan and also the best coverage. I think customer service sucks for cable, cell phone and land line service providers just as well. I've had Sprint for 10 years. Few bumps on billing a few times but they always took care of it. I just activated a instinct and LG Lotus for 2 of my kids. Instinct was OTA and LG went like a snap. No problems and they were FAST and VERY nice. Improved they have.. GO SPRINT.. | |
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jmn1207
Premium
join:2000-07-19
Reston, VA
 ·Verizon FIOS
| Re: Dan da man. Sprint has really been impressive for me lately.
I think the biggest obstacle for Sprint to overcome will be the lack of innovation with their phones. They just don't have the latest and greatest phones that are available on other carriers, and this likely will not change due to Sprint's infrastructure and the technology they use. While the versions of phones they do provide are late comers, these models are often the best of the bunch. Take the BlackBerry Curve for example. Sprint's version has more memory with more features than the competition's model, although everyone else had it way before Sprint did.
Customers are leaving to grab an iPhone or one of the new BlackBerry's, such as the Bold, the upcoming Storm, and Javelin/Curve.
The plans are great, their customer service is leading the pack, and they have great coverage with the best roaming agreements. Image perception from past disasters and limited phone selections are doing some major damage, but I don't see them completely falling apart as they do not appear to have given up. In other words, they are not just looking to sell to the highest bidder, they are actually taking steps to improve things in a manner which suggests that the company wants to survive and compete at the highest levels. | |
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jmn1207
Premium
join:2000-07-19
Reston, VA
·Verizon FIOS
| Re: Dan da man. Windows Mobile devices just don't seem to generate the same level of buzz and excitement. Besides, people on other carriers get these a couple of months or even a few weeks after Sprint. It can be over a year before Sprint sees a phone that was released by other wireless carriers, and these are not carrier-exclusive models either. | |
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jmn1207
Premium
join:2000-07-19
Reston, VA
·Verizon FIOS
| Re: Dan da man. said by gball :Thats true I don't quite undertstand why windows mobile phones aren't as popular cause I couldn't do without one  Just curious, which model do you have? I'm kinda new to the "smart" phones. I like my Curve, but I could really do with Rev. A and WiFi.
Have you had much experience with any others? | |
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tc1uscg
join:2005-03-09
Saint Clair Shores, MI
| said by jmn1207 :Sprint has really been impressive for me lately. Yes.. and if people can remember that the Big 3 domestic automotive companies were driven down back in the late 70's and early 80's for one thing or another, they still to this day have not fully recovered. Once the press finds a wipping boy (sprint), the don't let up one bit. Guess they like spinning bad press. My proof is this. Sprint and Clearwire have been behind WiMAX for a while. It's deployed. In use and growing more and more. Has much more application use then anything out there right now. LTE is still in the lab for god sake and eveytime you see a write up about LTE, WiMax isn't mentioned. But, whenever WiMAX writes are posted, the wirter (DSLR) goes out of their way to mention LTE and VZ and/or AT&T. Sprint can't get a fair break as long as people keep hanging on the stuff in the past. Their service could be free, all the minutes in the world were free and you get a free phone every year and people would still find something to bitch about. The grass IS NOT greener on the other side of the fence when it comes to CS.  | |
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