My better half has been a Sprint customer for about 7 years.
We just canceled the cellphone service and EVDO card we had with them.
See she has a Sprint phone that is probably over 5 years old. So Sprint subsidized the cost of the phone by hooking her into a 2 year contract.
She changed her plan at some point to increase the monthly minutes - so they start a new contract for another year. Nice of them. Change your package and you are back in a contract with an early termination fee.
As for their EVDO - it works well in most places we have been. However, that 5GB monthly cap is idiotic. $60+ a month for 5GB of internet is pathetic.
Add to that the internet outage created last week by Sprint depeering/disconnecting Cogent and we thought enough is enough.
So we'll take that $100+ a month and spend it elsewhere. Goodbye Sprint.