 | Cool... "Centennial has a 20-year history of doing what is best for our customers, and this transaction is a natural next step for us," said Michael J. Small, CEO of Centennial." ....just as death is the natural end to life!
Welcome to the Death Star! -- "For duty and humanity!" - Moe Larry and Curly (MEN IN BLACK, 1934)...These are the guys we have in Congress |
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 Smile__Premium join:2008-10-10 New Freedom, PA | When I lived in Fort Wayne IN for a year back in 2003 all I heard was nothing but BAD about them... Glad to see the investors finally sold.. Customers will be much happier.. |
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 patcat88 join:2002-04-05 Jamaica, NY kudos:1 | said by Smile__:When I lived in Fort Wayne IN for a year back in 2003 all I heard was nothing but BAD about them... Glad to see the investors finally sold.. Customers will be much happier.. No they won't. Low level management and rank and file workers never get layed off or fired when a telecom company is bought. A POTS telco has fixed employees positions which can't be removed without replacing them. |
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 Smile__Premium join:2008-10-10 New Freedom, PA | What are you talking about? I'm talking about the customers and not the employees.. Centennial is a wireless company my friend.. |
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 KrKHeavy Artillery For The Little GuyPremium join:2000-01-17 Tulsa, OK Reviews:
·AT&T DSL Service
| reply to S_engineer said by S_engineer:"Centennial has a 20-year history of doing what is best for our customers, and this transaction is a natural next step for us," said Michael J. Small, CEO of Centennial." ....just as death is the natural end to life! Welcome to the Death Star! Yeah I can imagine negotiations. "Prepare to be assimilated. Resistance is Futile...."
 -- "Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini
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 | reply to Smile__ And don't forget. ATT Mobility is seperate from AT$T POTS. Two seperate companies. They just use the same brand AT$T. and are owned by the parent the same as VZW and VZ. |
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 patcat88 join:2002-04-05 Jamaica, NY kudos:1 | reply to Smile__ said by Smile__:What are you talking about? I'm talking about the customers and not the employees.. Centennial is a wireless company my friend.. Whoops, I thought Centennial was a ILEC with cellular business like Cincinnati Bell. |
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 Smile__Premium join:2008-10-10 New Freedom, PA | Nope... TDMA and GSM provider in IN and LA.. |
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 Drebel join:2002-01-26 San Juan, PR | Last of the CDMA carriers in PR. Now the question is what will happen to Sprint in Puerto Rico. Centennial Wireless and Sprint are the only two surviving CDMA carriers in Puerto Rico, and Sprint has a roaming agreement with centennial for roaming in Puerto Rico. (Sprint's Network in PR leaves a lot to be desired they don't cover the whole island and their coverage indoors is spotty, I would roam all the time indoors). Something to be said about centennial is their wireless coverage in Puerto Rico is probably one of the best now their customer service SUCKS. Had their service for exactly one week and returned it.
Sprint = CDMA Claro = GSM Open Mobile = GSM TMobile = GSM AT&T = GSM Centennial = CDMA (soon GSM) |
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 | reply to Smile__
Re: Cool... I used to work for Centennial at the Fort Wayne call center. I would say being bought by AT&T is a good thing. The customer service and sales forces are terrible. I worked back when shady pro-rating was all the rage. It was nothing but calls from angry customers who weren't told about their short billing cycle and wanted to tell all their friends their new phone number and chat. The overages a person can achieve during a 3-day billing period are staggering.
Maybe with some new guidance they'll be a better company. Not that AT&T is any shining gem of customer service and perfection... but they're better than Centennial.
I can't complain too much about their service quality. You can't beat it for the price. Verizon was about the same as far as coverage for me, but the price difference was big. With the way my wife chews through minutes 5 PM nights and free incoming are important.
When it comes to customer service and billing, they couldn't get much worse. I still get randomly charged for text messages I never sent. Its usually like 1 per month per line. Rather than cramming they actually removed features I wanted, which came as a total surprise. I also occasionally get some bogus roaming charges. Never anything huge. I think their billing screwups have only totaled around $5 or so for me, and it was all credited back, but others haven't been so lucky. They also had me being taxed as an Indiana resident when I live in Ohio. I thought that was amusing. |
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 Smile__Premium join:2008-10-10 New Freedom, PA | I always loved trying to activate a phone for Centennial.. That was fun.. Fill out a form and fax over for activation. When I could go online with T-Mobile, ATT or Verizon or call in for USCellular to activate... |
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 | reply to Drebel
Re: Last of the CDMA carriers in PR. some Cent is GSM--like the Midwest areas. |
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