Armour
join:2002-01-08
Scarborough, ON | Bit missleading I think this is a bit misleading if you ask me. The majority of black berries are in the hands of employees who receive the device from their employer and have no finical ties to the device so the care and use is much harsher. The Iphone has not been deployed in to a large cooperate environment it is largely in the hands of the consumer who has forked over their own money to purchase the device and have a vested interest in its care. |
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 hobgoblinSortof AgoblinPremium
join:2001-11-25
Orchard Park, NY
kudos:4 | said by Armour:I think this is a bit misleading if you ask me. The majority of black berries are in the hands of employees who receive the device from their employer and have no finical ties to the device so the care and use is much harsher. The Iphone has not been deployed in to a large cooperate environment it is largely in the hands of the consumer who has forked over their own money to purchase the device and have a vested interest in its care. Excellent Point.
Hob
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 DogfatherPremium
join:2007-12-26
Laguna Hills, CA | reply to Armour
I'm unaware that SquareTrade warrants against damage caused by the owner. I thought, like most warranties it only provides repairs for defects in workmanship, making these numbers not misleading at all. |
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| reply to Armour
said by Armour:I think this is a bit misleading if you ask me. The majority of black berries are in the hands of employees who receive the device from their employer and have no finical ties to the device so the care and use is much harsher. The Iphone has not been deployed in to a large cooperate environment it is largely in the hands of the consumer who has forked over their own money to purchase the device and have a vested interest in its care. I wholeheartedly agree with this statement. |
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| reply to Armour
said by Armour:I think this is a bit misleading if you ask me. The majority of black berries are in the hands of employees who receive the device from their employer and have no finical ties to the device so the care and use is much harsher. The Iphone has not been deployed in to a large cooperate environment it is largely in the hands of the consumer who has forked over their own money to purchase the device and have a vested interest in its care. Goes right back to the point that people take better care of things they bought then stuff given to them. |
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 NightfallMy Goal Is To Deny YoursPremium,MVM
join:2001-08-03
Grand Rapids, MI
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 ·Callcentric
| reply to Dogfather
said by Dogfather:I'm unaware that SquareTrade warrants against damage caused by the owner. I thought, like most warranties it only provides repairs for defects in workmanship, making these numbers not misleading at all. Excellent point here. From squaretrade....
quote:
Our standard warranty covers mechanical and electrical failures that occur during normal use. You get 100% Parts & Labor coverage with zero deductibles. Drops and spills are covered if you purchase Accidental Damage from Handling (only available on some new, store-bought items - deductible applies).
»www.squaretrade.com/pages/learn-···ty-buyer
Further digging reveals that they don't cover for accidental damage on the Iphone.
So while Armour's point is a good one, it wouldn't apply here since Squaretrade only covers the workmanship of the unit. |
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DogfatherPremium
join:2007-12-26
Laguna Hills, CA | reply to moonpuppy
That would matter if accidental damage was covered but I don't think it is. |
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| »www.squaretrade.com/pages/iphone-landing1
actually squaretrade page says they cover Normal Issues and "Drops & Spills" for 2 years with a 3 year option and I believe Drops & Spills would be classified as a Accident so yes they cover against Accidents. |
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| reply to Dogfather
said by Dogfather:That would matter if accidental damage was covered but I don't think it is. Got to wonder how many people say it was defective when it was actually abuse. |
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DogfatherPremium
join:2007-12-26
Laguna Hills, CA
3 edits | reply to SteveLV702
I just Googled around about this and came across this interesting Squaretrade blog stating that 85% of iPhone repair claims are accident claims, more than all other cell phones combined.
»blog.squaretrade.com/2008/04/iph···age.html
Looks like it doesn't matter who got people their phones, people buying the phone themselves doesn't mean they'll take better care of it. |
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 Subaru1-3-2-4Premium
join:2001-05-31
Greenwich, CT
·Packet8
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| reply to moonpuppy
said by moonpuppy:said by Armour:I think this is a bit misleading if you ask me. The majority of black berries are in the hands of employees who receive the device from their employer and have no finical ties to the device so the care and use is much harsher. The Iphone has not been deployed in to a large cooperate environment it is largely in the hands of the consumer who has forked over their own money to purchase the device and have a vested interest in its care. Goes right back to the point that people take better care of things they bought then stuff given to them. Ha true when I had to start buying my own stuff It still looks as good as it did new.
like my ipod people tell me ohh you just got an ipod? I said NO I've had it for going on 2 years now but no scratches on the front face (I have the black video ipod) and I only use the case that came with it.
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 jmn1207Premium
join:2000-07-19
Ashburn, VA | reply to Nightfall
I'm confused. (nothing new though) If the statistics for a dropped BlackBerry or Treo were counted, as people send them in for repairs due to the ADH terms, wouldn't this cause more units to be counted from being dropped?
There would be greater numbers for a BlackBerry or Treo device, as any damaged unit from being dropped, thrown, flung, or catapulted would be counted while the iPhones are only counted if a manufacturer's defect is found. |
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