[Rant] HP Tech Support in Rants, Raves, and Praise http://www.dslreports.com/forum/r21408636 en Thu, 03 Dec 2009 01:56:34 EDT Thu, 03 Dec 2009 01:56:34 EDT Re: [Rant] HP Tech Support http://www.dslreports.com/forum/remark,21408847 joako :
said by dvd536 See Profile :

said by joako See Profile :

and a promise from "Chris" that he will call me "maybe as soon as tomorrow."
If he calls tomorrow(he won't), buy a lottery ticket!
That would be interesting. I have never in my life purchased one.
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09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0]]> http://www.dslreports.com/forum/remark,21408847 Tue, 11 Nov 2008 03:03:07 EDT Re: [Rant] HP Tech Support http://www.dslreports.com/forum/remark,21408829 dvd536 :
said by joako See Profile :

and a promise from "Chris" that he will call me "maybe as soon as tomorrow."
If he calls tomorrow(he won't), buy a lottery ticket!
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When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee]]> http://www.dslreports.com/forum/remark,21408829 Tue, 11 Nov 2008 02:50:43 EDT Re: [Rant] HP Tech Support http://www.dslreports.com/forum/remark,21408731 joako : I called the other night and got disconnected, called again tonight and got the above crap.

Will call tomorrow, not reference the last replacement and just tell them it does not start up.

I have to lie to get a DOA part replaced how pathetic.
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09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0]]> http://www.dslreports.com/forum/remark,21408731 Tue, 11 Nov 2008 02:08:48 EDT Re: [Rant] HP Tech Support http://www.dslreports.com/forum/remark,21408657 Grail Knight : HP has always done right by me.

Sent me three new notebook batteries to replace one bad one for inconveniencing me.

Had my screen replaced with a used screen that did not work and they replaced it with a new one and said they were sorry.
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I hope you called more then once to try and get your issue resolved.
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“When you have eliminated all which is impossible, then whatever remains, however improbable, must be the truth.” - Sherlock Holmes]]> http://www.dslreports.com/forum/remark,21408657 Tue, 11 Nov 2008 01:30:53 EDT [Rant] HP Tech Support http://www.dslreports.com/forum/remark,21408636 joako :
They sent a used laptop main board (it boots up and shows a random serial No.) with a broken keyboard connector.

I call HP and tell them what is going on and the Indian tells me that I will be charged for another replacement board. I explain (again) that the board arrived damaged I was told that I can go through some elaborate escalations process but he can not send out a new board right now.

So now I have a two broken main boards and a lovely ten-digit case number and a promise from "Chris" that he will call me "maybe as soon as tomorrow."
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09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0]]> http://www.dslreports.com/forum/remark,21408636 Tue, 11 Nov 2008 01:22:24 EDT