| Not having truck rolls IS THE PROBLEM Vonage will never be able to get the average user unless they can roll a truck out to the house to set it up, QoS their router, and setup the account. As easy as it may be for us, regular users are used to "the guy" coming out to take care of that kind of stuff and are afraid of doing it themselves or just don't want to.
I have used Cable Voice as well Vonage and the cable works a lot more reliably and a lot more like a POTS line. However, I'm cell phone only at this point and this is the problem Vonage and others are going to run into with the younger customer base who would have the technical knowledge to use their service: they don't want/need a landline. |
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KearnstdElf WizardPremium
join:2002-01-22
Mullica Hill, NJ | also add that Comcast for example if your EMTA is offline in the morning for their phone, they can try and get a truck out that day for repair. if you have Vonage then you are up shit's creek, you get the next open time slot for an internet repair.
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[65 Arcanist]Filan(High Elf) Zone: Broadband Reports |
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 haynosityCovadVonage FST
join:2000-08-15
Spring, TX | reply to bgreen965
Depending on the area you live, Vonage will roll a truck to your house and they do offer a free set-up for new customers. I know this because my company has a contract with Vonage to do these dispatches. |
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 dnoyeBFerrous Phallus
join:2000-10-09
Southfield, MI | Right, and I thought they worked primarily with local retailers like BestBuy which has GeekSquad, etc. |
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