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Why did Canadians pay more for the same service? »
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Cheese
Premium
join:2003-10-26
Naples, FL
clubs:


1 edit
reply to knightmb
Re: Counting down the days...

said by knightmb See Profile :

said by Jeffrey See Profile :

I don't think that statement is a fair one to make. I purchased Vonage in 2004, then 2 more lines in early 2005. Ten minutes to setup, very little hassle. (What hassle I did experience was my own fault.)

Cablevision required (still requires?) a home visit to setup Optimum Voice.

I've been a tremendously happy Vonage customer for over 4 years, and I hope they continue to remain in business. The value I have received from their product has been excellent.

Many of the people who cancel don't realize that if your Internet connection is crappy, then your call quality will suffer. A friend of mine had this problem, but didn't want to hear it.
I have to agree, Vonage has been rock solid for half a decade for me. I have 6 lines with Vonage, half of which are fax lines. I've converted all of my friends and family (who have broadband) to Vonage as well. None of them have any issues because you need a stable ISP first, then someone who knows the difference between QoS and Traffic Shaping to get a proper setup so that normal PC Internet activity doesn't mess with the calls. I do all of it for them and they are amazed at how cheap it is. They get every service possible that the phone company offers and unlimited calling to this part of the planet plus a few foreign countries just for the heck of it. The phone company just can't compare at $24.99 a month. The cable company phone service just can't compare for price or stability either.

If you have a descent ISP and some understanding of how the technology really works, you won't have any problems with the service. Can probably be said for many other VoIP companies as well.
My CDV is 24.95 a month, and ROCK solid, I am pretty sure that if the power goes out, your Vonage box is out too, or if your internet is out, same. CDV has a battery for up to 10 hours, does Vonage do that?


NwkEWR
Spare Me the Socialist B.S.
Premium
join:2002-04-10
Newark, NJ
·AT&T Yahoo
·Vonage
·Optimum Online

Cheese, tell me that you are being facetious, please do tell me that, otherwise I may need to mention the name of a technological wonder that no one has ever heard of before, it goes by the acronym of UPS, and no, it has nothing to do with United Parcel Service.
--
BEWARE: "We can't expect the American people to jump from Capitalism to Communism, but we can assist their elected leaders in giving them small doses of Socialism, until they awaken one day to find that they have Communism." - Nikita Khrushchev -


BillRoland
Premium
join:2001-01-21
Ocala, FL
clubs:
·Cox HSI

reply to Cheese
said by Cheese See Profile :

said by knightmb See Profile :

said by Jeffrey See Profile :

I don't think that statement is a fair one to make. I purchased Vonage in 2004, then 2 more lines in early 2005. Ten minutes to setup, very little hassle. (What hassle I did experience was my own fault.)

Cablevision required (still requires?) a home visit to setup Optimum Voice.

I've been a tremendously happy Vonage customer for over 4 years, and I hope they continue to remain in business. The value I have received from their product has been excellent.

Many of the people who cancel don't realize that if your Internet connection is crappy, then your call quality will suffer. A friend of mine had this problem, but didn't want to hear it.
I have to agree, Vonage has been rock solid for half a decade for me. I have 6 lines with Vonage, half of which are fax lines. I've converted all of my friends and family (who have broadband) to Vonage as well. None of them have any issues because you need a stable ISP first, then someone who knows the difference between QoS and Traffic Shaping to get a proper setup so that normal PC Internet activity doesn't mess with the calls. I do all of it for them and they are amazed at how cheap it is. They get every service possible that the phone company offers and unlimited calling to this part of the planet plus a few foreign countries just for the heck of it. The phone company just can't compare at $24.99 a month. The cable company phone service just can't compare for price or stability either.

If you have a descent ISP and some understanding of how the technology really works, you won't have any problems with the service. Can probably be said for many other VoIP companies as well.
My CDV is 24.95 a month, and ROCK solid, I am pretty sure that if the power goes out, your Vonage box is out too, or if your internet is out, same. CDV has a battery for up to 8 hours, does Vonage do that?
I recently got Cox Digital Phone service and I have to agree, for $29 a month I get unlimited local and long distance calling, every call feature I can think of, voice mail, unlisted number, a battery backed up e-MTA, and QoS over the HFC network thanks to PacketCable. It may be a couple of bucks more a month, but Vonage just can't compete. I simply NEVER have any problems.
--
"Don't steal. The government hates competition."


dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
reply to Cheese
Oh yeah, CDV is great!
Does not rely on internet, Vonage does.


Cheese
Premium
join:2003-10-26
Naples, FL
clubs:


1 edit
reply to NwkEWR
said by NwkEWR See Profile :

Cheese, tell me that you are being facetious, please do tell me that, otherwise I may need to mention the name of a technological wonder that no one has ever heard of before, it goes by the acronym of UPS, and no, it has nothing to do with United Parcel Service.
And tell me how long that UPS is going to run if any type of PC is plugged in? Not 10 hours!

nitzan
Premium,VIP
join:2008-02-27
·ViaTalk
·Comcast

While we're comparing apples to oranges, how long would your PC last on your cable box's battery?

We're not talking about a PC here so it is irrelevant. We're talking about how long would your Analog Telephone Adapter, router, and cable/DSL modem run on a typical UPS. Answer: long enough for the power to come back. If you need your cable co to supply the battery for you that's up to you, but you can most definitely easily do-it-yourself.
--
Nitzan Kon, CEO
Future Nine Corporation


Cheese
Premium
join:2003-10-26
Naples, FL
clubs:

said by nitzan See Profile :

While we're comparing apples to oranges, how long would your PC last on your cable box's battery?

We're not talking about a PC here so it is irrelevant. We're talking about how long would your Analog Telephone Adapter, router, and cable/DSL modem run on a typical UPS. Answer: long enough for the power to come back. If you need your cable co to supply the battery for you that's up to you, but you can most definitely easily do-it-yourself.
My PC would last probably less than 10 min on my 1500 UPS with my hardware and no, I don't need the cable company to supply anything, and the average user isn't going to just hook up those items to a UPS, they will also have a PC hooked up.

s13

join:2007-12-06
USA

reply to Cheese
said by Cheese See Profile :

And tell me how long that UPS is going to run if any type of PC is plugged in? Not 10 hours!
That's why you run it off a dedicated UPS. You can pick up a small UPS for under $40 that will run a cable modem for hours... cheap security.

s13

join:2007-12-06
USA

reply to nitzan
said by nitzan See Profile :

If you need your cable co to supply the battery for you that's up to you, but you can most definitely easily do-it-yourself.
Don't know if it's just for business or what, but Cablevision supplied us with a purpose-built (proprietary cable) APC UPS when we switched to Optimum Voice a few months ago. Don't know the specs but the installer said it should last 15 hours in an outage... while I doubt that number, I'm sure it'll be good for several hours.


Cheese
Premium
join:2003-10-26
Naples, FL
clubs:


1 edit
reply to s13
said by s13 See Profile :

said by Cheese See Profile :

And tell me how long that UPS is going to run if any type of PC is plugged in? Not 10 hours!
That's why you run it off a dedicated UPS. You can pick up a small UPS for under $40 that will run a cable modem for hours... cheap security.
Again, the AVERAGE user is not going to purchase a UPS strictly for using it to power a phone adapter/cable modem.

s13

join:2007-12-06
USA

said by Cheese See Profile :

Again, the AVERAGE user is not going to purchase a UPS strictly for using it to power a phone adapter.
Anyone with a semblance of a clue will. UPS technology has been around for long enough and is commonplace enough that all but the most clueless users know of them and their benefits. Couple that with fears of losing phone service in a power outage and most will make the simple connection that VoIP + UPS = success.


Cheese
Premium
join:2003-10-26
Naples, FL
clubs:

said by s13 See Profile :

said by Cheese See Profile :

Again, the AVERAGE user is not going to purchase a UPS strictly for using it to power a phone adapter.
Anyone with a semblance of a clue will. UPS technology has been around for long enough and is commonplace enough that all but the most clueless users know of them and their benefits. Couple that with fears of losing phone service in a power outage and most will make the simple connection that VoIP + UPS = success.
Again, and READ carefully, THE AVERAGE USER IS NOT GOING TO POWER JUST A CABLE MODEM/PHONE ADAPTER, THEY ARE GOING TO PLUG A PC INTO IT, which in turn is going to drain the UPS quicker, and in turn, the phone service will not last as LONG as say a CDV modem

s13

join:2007-12-06
USA

said by Cheese See Profile :

Again, and READ carefully, THE AVERAGE USER IS NOT GOING TO POWER JUST A CABLE MODEM/PHONE ADAPTER, THEY ARE GOING TO PLUG A PC INTO IT, which in turn is going to drain the UPS quicker, and in turn, the phone service will not last as LONG as say a CDV modem
Uh huh, and if you didn't have the memory of a goldfish, you'd realize I have been talking about a DEDICATED UPS the whole time. As in DEDICATED to the MODEM and/or NETWORK HARDWARE. As in NOT USED WITH A PC. My 81 year-old grandmother, a longtime Optimum Voice subscriber, was smart enough to figure this out and she's one of the least computer-savvy people I know. If she could do it then the average Vonage customer (who one can assume to be a bit more savvy by default) probably can too.


Cheese
Premium
join:2003-10-26
Naples, FL
clubs:

said by s13 See Profile :

said by Cheese See Profile :

Again, and READ carefully, THE AVERAGE USER IS NOT GOING TO POWER JUST A CABLE MODEM/PHONE ADAPTER, THEY ARE GOING TO PLUG A PC INTO IT, which in turn is going to drain the UPS quicker, and in turn, the phone service will not last as LONG as say a CDV modem
Uh huh, and if you didn't have the memory of a goldfish, you'd realize I have been talking about a DEDICATED UPS the whole time. As in DEDICATED to the MODEM and/or NETWORK HARDWARE. As in NOT USED WITH A PC. My 81 year-old grandmother, a longtime Optimum Voice subscriber, was smart enough to figure this out and she's one of the least computer-savvy people I know. If she could do it then the average Vonage customer (who one can assume to be a bit more savvy by default) probably can too.
-
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« why pay monthly?  


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