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anonymous1

@comcast.net

The problem is with there customer service.

If you were to call in to Vonage and tell them your having an issue they will almost immediately tell you sorry it is your isp we cant help you.


VTecky

@windstream.net

said by anonymous1 :

If you were to call in to Vonage and tell them your having an issue they will almost immediately tell you sorry it is your isp we cant help you.
I'd categorize this under "you don't know what you're talking about"

We conference in with ALL ISP's to ensure the issues are resolved compeltely... the ISP's are the ones that shut the customer down and blame vonage when at the time, the Vonage device is note even connected (we always disconnect our device before involving the ISP).

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