| reply to Cheese
Re: Counting down the days... said by Cheese:said by knightmb:said by Jeffrey:I don't think that statement is a fair one to make. I purchased Vonage in 2004, then 2 more lines in early 2005. Ten minutes to setup, very little hassle. (What hassle I did experience was my own fault.) Cablevision required (still requires?) a home visit to setup Optimum Voice. I've been a tremendously happy Vonage customer for over 4 years, and I hope they continue to remain in business. The value I have received from their product has been excellent. Many of the people who cancel don't realize that if your Internet connection is crappy, then your call quality will suffer. A friend of mine had this problem, but didn't want to hear it. I have to agree, Vonage has been rock solid for half a decade for me. I have 6 lines with Vonage, half of which are fax lines. I've converted all of my friends and family (who have broadband) to Vonage as well. None of them have any issues because you need a stable ISP first, then someone who knows the difference between QoS and Traffic Shaping to get a proper setup so that normal PC Internet activity doesn't mess with the calls. I do all of it for them and they are amazed at how cheap it is. They get every service possible that the phone company offers and unlimited calling to this part of the planet plus a few foreign countries just for the heck of it. The phone company just can't compare at $24.99 a month. The cable company phone service just can't compare for price or stability either. If you have a descent ISP and some understanding of how the technology really works, you won't have any problems with the service. Can probably be said for many other VoIP companies as well. My CDV is 24.95 a month, and ROCK solid, I am pretty sure that if the power goes out, your Vonage box is out too, or if your internet is out, same. CDV has a battery for up to 8 hours, does Vonage do that? I recently got Cox Digital Phone service and I have to agree, for $29 a month I get unlimited local and long distance calling, every call feature I can think of, voice mail, unlisted number, a battery backed up e-MTA, and QoS over the HFC network thanks to PacketCable. It may be a couple of bucks more a month, but Vonage just can't compete. I simply NEVER have any problems.
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