 DavidNow accepting new patientsPremium,VIP
join:2002-05-30
Granite City, IL
kudos:70
 ·AT&T Southwest
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·AT&T Midwest
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| reply to djsars
Re: tier 2 support said by djsars :
Not that this would surprise anyone, but AT&T tech support level 2 stated that the internet bandwidth and tv bandwidth are seperate and not shared.
I then told them I can see my bandwidth decrease each time I turn on another set top box in my house.
I might call level 2 back later and see if I get a different answer.....
They did suggest making a change on the residential gateway but I wasn't at home and they wouldn't let me write down the instructions. Something about auto detect, but that's all I got out of them.
it kind of depends on the pkg, if you have the 18/1.5 I believe with turning on the STB's it should revert the internet side down as opposed to being set split. However, if you have say the 10/1.5 or 6/1 or one of the other pkgs. The speeds for the STB's and your internet are set. |
