| reply to PX Eliezer
Re: Verizon hurts itself. Perhaps they're common, but the subscriber will usually get a credit towards their bill, gift card or some other remediation. The FiOS that I've had for over a year now has been rock solid, one dropout of video caused by another company cutting the cable (which was fixed in about 4 hours) and that's it. And no billing issues to speak of either, but a free TV worth a few hundred dollars? That was nice. And the CS reps I've spoken to were very friendly and knowledgeable. It depends on who you get...
P.S. Many people I know are getting FiOS simply because the service is better and usually will end up paying less per month. And a lot of the computers coming through my shop have FiOS Service Summary icons on their desktops; you know what that means. |
