jackie999
join:2008-08-13
Aurora, ON
 ·TekSavvy Solutions..
| Is this usual? Or should I post in direct...
Just switched over to TS few days ago and I've just tried the speed test
the download with bell was between 4200~4300 so is quite a bit slower now. Is it time of day throttling? It's 10:15 on a Tuesday night so not sure if that's a factor. I am running the tomato/MLPPP on my WRT54GL (under MLPPP it shows 'single- link' in the MLPPP) and my 2wire is set to bridge. Is there something else I can look at to fix this? |
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HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs: | Yeah, you got switched to 3008/800 profile... Bell loves doing this when people switch from Bell to other ISP's... Post in the direct forum, they'll put in a ticket to raise the profile...
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GO LEAFS GO! |
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jackie999
join:2008-08-13
Aurora, ON | reply to jackie999
Damn..thanks..and here I thought I'd made it thru without getting hit...sigh.... |
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HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
| said by jackie999  :Damn..thanks..and here I thought I'd made it thru without getting hit...sigh.... Hehe... It's just a partying gift from Bell, ya know? 
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GO LEAFS GO! |
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DjEclipse
join:2007-11-20
Niagara Falls, ON
·TekSavvy Solutions..
1 edit | said by HiVolt :said by jackie999 :Damn..thanks..and here I thought I'd made it thru without getting hit...sigh.... Hehe... It's just a partying gift from Bell, ya know? ya, everyone seems to get one of those.
But the good news is you don't have to call Bell to get it fixed, so you've already saved about 45min and a lot of headache. :0) |
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vitesse
join:2002-12-17
Saint-Jean-Sur-Richelieu, QC
·Bell Sympatico
·TekSavvy Solutions..
 ·Videotron
·Look Communications
1 edit | reply to HiVolt
said by HiVolt :Yeah, you got switched to 3008/800 profile... Bell loves doing this when people switch from Bell to other ISP's... My simple question: Is bell can do this legally? |
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jackie999
join:2008-08-13
Aurora, ON
·TekSavvy Solutions..
| reply to jackie999
Yep..I'm much happier not having to deal with BS at all..I'll sit back and wait for TS to help me. I've posted in the direct forum but seems they can't see much until I've been with them for 72 hours ...so maybe tomorrow I'll get my old speed back. I just did another test and it's still slow - so it wasn't just a throttle or glitch ...they sabotaged me  |
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jackie999
join:2008-08-13
Aurora, ON
·TekSavvy Solutions..
| reply to jackie999
I spoke to a very nice TS rep who said he'd put in a request for me - within 2 hours I'm fixed 
Better than I was before
Thanks all! |
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Scoop
join:2006-08-05
Ottawa, ON | Looks like you lucked out and got the 6 meg profile. |
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jackie999
join:2008-08-13
Aurora, ON | reply to jackie999
Okay..whats going on? Why is my connection going up and down?
 |
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TSI Joel
Soutien Tek Bilingu. Tek Support
Premium
join:2008-06-10
Chatham, ON | This probably just fluctuation at speedtest.net. Can you post line stats? |
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jackie999
join:2008-08-13
Aurora, ON
·TekSavvy Solutions..
| reply to jackie999
It's not really fluctuating..once it drops it pretty much stays that way. I'm not too sure how to do the line stats ...I think I have to remove the WRT54GL and 'un-bridge' the 2700HG-B and set it up with my username/pw ...after that I didn't know what to use - I usually run linux but can also run XP if someone tells me what to run to get the stats I will do that. |
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TSI Joel
Soutien Tek Bilingu. Tek Support
Premium
join:2008-06-10
Chatham, ON
| said by jackie999 'un-bridge' the 2700HG-B and set it up with my username/pw ...after that I didn't know what to use - I usually run linux but can also run XP if someone tells me what to run to get the stats I will do that.
[/BQUOTE :There will be no need to 'un-bridge' the 2700HG-B. You don't even need to authenticate PPPoE to get line stats. Just plug your 2wire directly into your PC and log into the modems' interface (» 192.168.1.254 or » 172.16.0.1) to get the line stats. It really depends if it is a bell 2wire or an SMC 2wire... |
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jackie999
join:2008-08-13
Aurora, ON
·TekSavvy Solutions..
| reply to jackie999
Thanks for the help benojoel, I hope this is the line stats: |
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TSI Joel
Soutien Tek Bilingu. Tek Support
Premium
join:2008-06-10
Chatham, ON
| Your modem is getting 2976/800 which is not an actual profile, so we can deduct that you are getting partial sync. The closest profile would be : 2496/800. Youre being sent 6016/800 but syncing at 2976/800. Try restarting your modem and make sure that your dsl is set up like the image above. Make sure that your modem is not filtered, things like that. Otherwise call TSI support, I am sure they are not currently busy... |
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jackie999
join:2008-08-13
Aurora, ON
·TekSavvy Solutions..
| reply to jackie999
Thanks again benojoel. The TSI support fellow was very helpful earlier and fixed me up. I thought I was good to go, then noticed my speed was going up and down like a yo-yo ...I think over the next few days they are working on the system so I will leave it for the time being - I'm sure they are busy. If it doesn't level off in a few days I will call them again. |
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Taylortbb
Premium
join:2007-02-18
Waterloo, ON
·TekSavvy Solutions..
| If it's working sometimes then it sounds like you have some sort of intermittent interference. Is there anything on your phone line that isn't filtered (other than the modem)? This includes alarm systems, satellite TV boxes, caller ID displays, etc. Are you using a high quality cable from the modem to wall jack? How long is it?
--
Taylor Byrnes
www.taylorbyrnes.org |
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jackie999
join:2008-08-13
Aurora, ON | reply to jackie999
Taylortbb, I was reading posts on what the noise, attenuation and all meant and realized I should look at my inside wiring - and as you suggested, other things on the line. Now I know how to get the stats from the 2wire I can see if I can tweak it. |
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shepd
join:2004-01-17
Kitchener, ON | reply to TSI Joel
Just to let you know, those Y adapters for phone jacks, as shown in the picture, often times introduce incredible amounts of noise (seen it firsthand!). Try it direct to the phone jack without the adapter to be sure... |
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