Comcast Tops In VoIP Audio Quality > Yep, we've been saying it for years

reply to Matt

Re: Yep, we've been saying it for years

Yes, I would have said my experience does not match the study. I have both a landline and Vonage. I have a great internet connection (fiber NOT through Verizon but a local carrier) and my Vonage is excellent all the time.

My landline is static all over (2 lines ), goes out about 3 times a year for days at a time, and is really just horible.

So, the point that as carriers improve there internet services to support VOIP (which also means supporting video much better) the third party like Vonage will all then be comparable.

I do not think it is fair to compare a Comcast line on a Comcast internet connection against say Vonage on Comcast.

Really time will truly tell. As more demand comes from technology wiser people that there video and voice comes in just as good as the rest of there content competition will catch up. Or, it will go the other way.

Comcast's VoIP isn't in the same class as a traditional VoIP provider if I understand their setup correctly. Comcast has their own network for routing calls over so they can give a higher priority/better connection. With Vonage & friends, you are at the mercy of the internet backbones and congestion.

I think it's a valid comparison as it's technically VoIP and not traditional POTS, but not 100% the same type of service.

I am not sure with Comcast, but when I designed cable networks (4 years ago) we provided a Cisco router with 2 phone out jacks. Then, over a completely separate protocol (not IP) we pulled that voice over the copper in a way that no matter what the internet did the voice went right to the headend. The voice was even on a different channel.

So I really do not consider Comcast as VOIP voice services, even thought I do not know there design. Reason being is voice services, from what I have seen, are not over IP, in cable plants.

Also, voice circuits at the headend are given different priority and setup than say a T1 or whatever.

It just makes no sense to compare apples to oranges here. They are not the same service. Vonage and buddies all have a lot more challenges than a local call on a local network like Comcast. To me it is like saying Fios phone service is the same as VOIP. Or POTS is the same as cell service.