gabe
@rogers.com
|  reply to kliles
Re: Rogers Webmail now has adverts?
Rogers Yahoo web mail now looks like circus, the ads refresh every time you click on anything. It's not only very obtrusive but it gives their mail product a feel of a cheap email account. I understand they want to make more money but this goes too far. I believe I am paying quite a premium for their High speed internet product, not to mention their frequent price hikes so they should keep it ad free or at minimum less irritating. Web mail is advertised as a part of their high-speed package. |
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Sempronius
join:2008-09-18
Toronto, ON
| Exactly the reason why I refuse to use any web-base email that supports ads.
For the past five years I have been using the web-base email service of Burntmail.com »https://burntmail.com It's wholly Canadian owned and operated based in Edmonton, Alberta and non ad-supported; A superior web-base email than Yahoo!, Gmail, Windows Live Hotmail, etc., will ever hope to be. All of these are ad-supported and it's really annoying to see all these over-sized averts within the interface pages of your web-mail including tag-lines attached to outbound messages. Burntmail doesn't support any form of advertisement and its service is growing in popularity all the time. |
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anon23424
@rogers.com | I use this top secret program called ADBLOCK. And to my surprise, i don't see any ads. IT'S AMAZING. |
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BEvans
@rogers.com | With Adblock you don't see the ads but the space they would appear in is still wasted. For example the big ad bar on the right side. |
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KraZe
join:2008-06-03
North York, ON | In the new-mail version, there should be a little tab on the right side (left side of the ad) to hide it. It will be there next time you load the page up, but at least you can get it to move out of the way. |
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elwoodblues
Elwood Blues
join:2006-08-30
Toronto, ON | reply to BEvans
Actually it doesn't. I many cases the space is filled in. |
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Sempronius
join:2008-09-18
Toronto, ON
3 edits | reply to KraZe
said by KraZe  :In the new-mail version, there should be a little tab on the right side (left side of the ad) to hide it. It will be there next time you load the page up, but at least you can get it to move out of the way. As IN4Mer has indicated, Webmail subscriber's are paying a premium fee to Rogers and therefore no advertisements should appear, whatsoever, within the interface pages of Rogers Yahoo! HiSpeed Webmail.
I agree with Sbrook, 'Time for major complaining.' However, if subscriber's choose to take no action, then a clear message is being sent to Rogers that subscriber's are satisfied with Rogers and Yahoo! inserting advertisements within the interface pages of premium subscriber's web mail.
Now is the time to take action by contacting one or all of the following, and make it clear that as a paid subscriber to Rogers Yahoo! you'll not tolerate advertisements of any kind within the interface pages of your premium subscription to Rogers web mail.
Jerry Yang
CEO and Chief Yahoo! - jerry@yahoo-inc.com
Roy J. Bostock
Chairman of the Board for Yahoo! Inc (Since January 2008) - bostock@yahoo-inc.com
Ted Rogers
CEO and President Rogers Communications - trogers@rci.rogers.com
Jane Haitsma
Customer Relations Executive Rogers Communications - jhaitsma@rci.rogers.com
Taanta Gupta - Executive Vice President, Rogers Communications - taanta.gupta@rci.rogers.com
Footnote: As well, let Rogers and Yahoo! know that you mean business with them; forward a copy of your email off to the media (include a snap shot) to the Toronto Star Editorial Department - city@thestar.ca , or CTV Online News -newsonline@ctv.ca The Star and CTV are always looking for news like this. |
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anon32432
@rogers.com | No thanks i have more important things in my life to worry about than a few ads in my webmail service.
I guess some people have ALOT more time on there hands then i do. |
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Sempronius
join:2008-09-18
Toronto, ON
2 edits | Right! A premium subscriber to Rogers whose paying $54.95 a month for Hispeed Internet, who chooses to use Rogers Webmail has to content with advertisements in the interface pages of their webmail. Think again!
This argument that Rogers is giving that 'Advertising content is commonly included in other popular mail services such as Hotmail and Gmail' is a bull shit. Premium subscriber's to Gmail, Yahoo, Windows Live Hotmail who pay a premium yearly fee see no advertisements. Free subscriber's, yes, see advertisements. Premium subscriber's to Rogers are well within their right to complain.
Footnote: It's bad enough that Rogers is intercepting other company's webpages and inserting banner ads alerting their subscriber's when they've reached 75% of their allotted bandwidth usage. And now to shove avertisements upon their premium subscriber's by inserting advertisements in premiums subscriber's webmail. Enough is enough of allowing Rogers to dominate their premium subscriber's. |
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DS256
Premium
join:2003-10-25
Markham, ON
 ·Rogers Portable In..
| reply to Sempronius
said by Sempronius :Exactly the reason why I refuse to use any web-base email that supports ads. For the past five years I have been using the web-base email service of Burntmail.com » https:// burntmail.com It's wholly Canadian owned and operated based in Edmonton, Alberta and non ad-supported; A superior web-base email than Yahoo!, Gmail, Windows Live Hotmail, etc., will ever hope to be. All of these are ad-supported and it's really annoying to see all these over-sized averts within the interface pages of your web-mail including tag-lines attached to outbound messages. Burntmail doesn't support any form of advertisement and its service is growing in popularity all the time. When the kids starting going off to post secondary school, I wanted a web presence for pages and mail that didn't require them to change everytime they moved. I also found a good Canadian company (Mecca) that offers www.eHosting.ca. Mind you instead of US$15/yr for Burntmail this one is CA$4/mth. It's a great reliable service with an excellent SPAM filter. Works behind either Rogers or Bells Firewall for using mail clients like Express or Thunderbird.
What I wish is that ISP's were required to break out web and mail services separately and only offer the IP address. That would allow other vendors to offer value added services. Mind you, I can see the ISP's pricing IP service the same as they charge today. |
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Sempronius
join:2008-09-18
Toronto, ON | Within Canada you send in a yearly Canadian Money Order for $15.00. Outside of Canada (U.S. Residents), a U.S. Money Order. That's the way I've always done for the past 5 years.  |
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Sempronius
join:2008-09-18
Toronto, ON | Just to ask, will someone please post a sample of the adverts that appear within Rogers Webmail here. Jon Newton, from P2PNet would like to see a sample, subsequent to an email I sent to him.
Thanks! |
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troyw
@rogers.com
| reply to kliles
Re: Webmail now has adverts?
Wow, was I shocked when I too woke up in the morning to find my email frames surrounded by flashing and moving ads. First thing I did was click on the link to tell me more about the change....very informing.
I did send a complaint through a webform to Rogers but have recieved no reply.
I just sent this email...let you know what I hear:
_______________________
Ms. Haistma:
I'm writing you to express my dissatisfaction with recent changes that Rogers has made to their user paid email service.
During the overnight hours of November 13th a change was introduced, without notice, that inserted advertisements in the side and bottom panels of the users of Rogers/Yahoo webmail.
My disappointment arises from 2 issues:
1. The lack of notice that this change was going to occur to the users of this service. With a Project Management background in IT, had I done the same thing in my organization, my users would have absolutely called for a public execution.
2. The principle that because I pay for my monthly service from Rogers, and email capability is inclusive in that purchased service, I should not be visually assaulted by advertisements that I cannot control or turn off. One of the prime reasons I have chosen Rogers as my service provider is the absence of advertising contained within your service. It's something that I expect from a service that I have procured.
To date there has been absolutely zero communication from Rogers with respect to this change. Keeping users informed is something I have come to expect from Rogers, and I hope this tradition continues by correcting this slight change in course.
Best Regards.
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Sempronius
join:2008-09-18
Toronto, ON
1 edit | Good for you. More need to follow suit. United we stand, divided we fall.
Footnote: I'll also add that I sent emails to The Toronto Star, CTV News, CBC, P2PNet, Lauren Weinstein, Michael Geist... |
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ST
@rogers.com | reply to kliles
well simple trick for now is to switch to old Yahoo classic view account and the ads disappear on the side but they still show on top part of screen without hindering the view of ur actual mail..... |
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Sempronius
join:2008-09-18
Toronto, ON
| Lauren Weinstein »lauren.vortex.com/ has this comments to offer re Rogers inserting advertisements into premium subscriber's web mail pages... |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0 | That's as unhelpful as it gets. |
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SL2
@rogers.com
| reply to ST
As mentioned previously by anon23424, Adblock added to Mozilla Firefox removes the advertising on the right hand side bar but a large blank unusable area still takes up the message viewing area of your screen each time you check a new message. This makes multi tasking with multiple windows open pointless. It effectively moves all of us back one generation of monitor resolution to be forced to use this work around. Tough luck for road warriors with smaller screen resolution. Also text advertising links on the lower left still limit the area available for folders even with my version of Adblock.
As for the comment from Lauren forwarded by Sempronius, that take on things does not address any of the issues about how the "introduction of advertising" compromises the interface and usability of the webmail people are paying a premium to use. Also, I would argue that the distraction factor is a major usability issue. Webmail is not a passive technology and it is not a magazine, it is a actually a virtual work space we buy and pay a premium to use (as compared to free services). That constitutes a significant change in the agreement between seller and buyer that needs fair opportunity to understand before one can exercise the type of renegotiation suggested by Lauren. |
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Sempronius
join:2008-09-18
Toronto, ON | reply to sbrook
Agreed! |
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Sempronius
join:2008-09-18
Toronto, ON
| reply to SL2
said by SL2 :
Also, I would argue that the distraction factor is a major usability issue. Webmail is not a passive technology and it is not a magazine, it is a actually a virtual work space we buy and pay a premium to use (as compared to free services). That constitutes a significant change in the agreement between seller and buyer that needs fair opportunity to understand before one can exercise the type of renegotiation suggested by Lauren.
Precisely, in few or less words, what I said to Lauren Weinstein. It's like comparing apples to oranges. They're two different things. |
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