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MikeNET

join:2007-05-13

2 edits

[Internet] Bell service availability

Few friends of mine are enjoying acanac internet service. Myself I have been trying to get DRY-LOOP service at my place, and then signup with acanac. But the Bell service availability is starchy at best in the area that I live. Few houses on the street have (or are able) to get the internet/dry loop service, while most cannot. The area is new, but what possibly could explain such patchy service availability on the street... I tried calling every imaginable department at Bell... so much time has passed, and I am getting the feeling that Bell will never have decent service coverage in the area that I live (west of Toronto)


ummmmmm

@mc.videotron.ca

Acanac should be able to give you all the info you need in terms of service availability.


Harleyguy

join:2008-02-01
Waterdown, ON

reply to MikeNET
Dont know to much about Acanac internet, but if Bell is providing the slam , then Acanac internet speed will be no different than using Bell DSL on a dry loop.

I do like their 30 day moneyback guarrantee. Its a shame BELL doent have that policy.


MikeNET

join:2007-05-13

reply to MikeNET
Anyone else has experience poor DSL service availability around GTA (Toronto)?

The pretext that I get from Bell is that "service has not yet reached my house"... but how can that be when few houses to the LEFT and RIGHT of me on same street have the service?



Tekky

@rogers.com

said by MikeNET:

The pretext that I get from Bell is that "service has not yet reached my house"... but how can that be when few houses to the LEFT and RIGHT of me on same street have the service?
Because of the limitations of DSL technology. There are a few things that could cause you to not recieve service while a house 5 feet away from you might:

1 AML (added main line) - which means that a phone line has been added to another - essentially bonding two phone lines onto one. If your house is on an AML, you will not be able to get DSL service.

2 Loading coil - used to essentially make an analog phone line stronger. having a loading coil on you phone line will also prevent you from getting DSL.

3 Extra long loop length (phone line) - being that you're on a new subdivision, and I have seen this on many occasions, when the builder was installing the utility lines such as phone, they sometimes just drop the coil of wire into the ground and bury it. this can increase your distance from the Central Office by a kilometre or more depending on the size of the spool. DSL can only work up to a specific distance. (for ex, regular adsl can operate up to 4.3km)

Also, you might have a phone line that connects to a different exchange - thus increasing your phone line distance while the house next door to you connects to one closer.

Also, you could be connected to a central office that is currently full - no more DSL connections are allowed in the CO and you're out of luck until someone cancels service.

There are so many factors that can influence your connection.

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