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MikeNET

join:2007-05-13

reply to MikeNET

Re: [Internet] Bell service availability

Anyone else has experience poor DSL service availability around GTA (Toronto)?

The pretext that I get from Bell is that "service has not yet reached my house"... but how can that be when few houses to the LEFT and RIGHT of me on same street have the service?


Tekky

@rogers.com

said by MikeNET:

The pretext that I get from Bell is that "service has not yet reached my house"... but how can that be when few houses to the LEFT and RIGHT of me on same street have the service?
Because of the limitations of DSL technology. There are a few things that could cause you to not recieve service while a house 5 feet away from you might:

1 AML (added main line) - which means that a phone line has been added to another - essentially bonding two phone lines onto one. If your house is on an AML, you will not be able to get DSL service.

2 Loading coil - used to essentially make an analog phone line stronger. having a loading coil on you phone line will also prevent you from getting DSL.

3 Extra long loop length (phone line) - being that you're on a new subdivision, and I have seen this on many occasions, when the builder was installing the utility lines such as phone, they sometimes just drop the coil of wire into the ground and bury it. this can increase your distance from the Central Office by a kilometre or more depending on the size of the spool. DSL can only work up to a specific distance. (for ex, regular adsl can operate up to 4.3km)

Also, you might have a phone line that connects to a different exchange - thus increasing your phone line distance while the house next door to you connects to one closer.

Also, you could be connected to a central office that is currently full - no more DSL connections are allowed in the CO and you're out of luck until someone cancels service.

There are so many factors that can influence your connection.

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