priller
join:2000-10-20
Gainesville, VA
 ·voip.ms
·Callcentric
·Vonage
·callwithus
| reply to espaeth
Re: Who provides tollfree termination w/ accurate CID?
said by espaeth  :CallCentric -- No ability to set CID Callcentric will set it for you, via a trouble ticket. |
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espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
 ·Comcast
 ·Embarq
1 edit | said by priller :Callcentric will set it for you, via a trouble ticket. At 0.88c/min for tollfree they aren't my #1 option.
CallCentric also isn't passing CID on their outbound calls. (ie, a call to 800-444-4444 will not report your DID#) |
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CallC
@verizon.net
| said by espaeth :CallCentric also isn't passing CID on their outbound calls. (ie, a call to 800-444-4444 will not report your DID#) Not true.
Callcentric will always (I mean it - 100%) deliver the caller ID configured on the account (either set via trouble-ticket for numbers not purchased from them or ANY DID the subscriber may set as "outgoing caller ID" via Dash-panel).
Calls to 800-444-4444 (MCI caller-ID autoresponder) will also correctly report your DID.
Surely, Callcentric is out of "free" toll free termination league unless the subscriber has one of unlimited outbound calling plans. But if you really need a 100% RELIABLE termination to US tollfree numbers - this is what Callcentric does. |
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espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
·Embarq
| said by CallC :
Not true.
Callcentric will always (I mean it - 100%) deliver the caller ID configured on the account (either set via trouble-ticket for numbers not purchased from them or ANY DID the subscriber may set as "outgoing caller ID" via Dash-panel). For standard PSTN calls, I agree that is the observed behavior. Non-tollfree calls I've placed via CallCentric do pass the correct CID digits.
said by CallC :
Calls to 800-444-4444 (MCI caller-ID autoresponder) will also correctly report your DID.
Surely, Callcentric is out of "free" toll free termination league unless the subscriber has one of unlimited outbound calling plans. But if you really need a 100% RELIABLE termination to US tollfree numbers - this is what Callcentric does. Since audio conferencing is the bulk of my tollfree use, I'd happily continue to send audio conferencing calls via VoiceStick (or other free TF termination providers) and send my other TF calls via CallCentric. The problem is, on all outbound toll-free calls the CID is reported as 319-228-9999. (VAN HORNE COOPERATIVE TELEPHONE CO, Cedar Rapids, IA)
As I said before, I'm not opposed to pay options. Right now I'm routing standard TollFree out via CallWithUs who charges 0.3c/min on 60 second billing. I'm using them because VoicePulse (my previous first choice) started having both reliability issues with TF termination and stopped consistently sending in CID digits. |
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PX Eliezer
Premium
join:2008-08-09
New Jersey
·Optimum Voice
·callwithus
·voip.ms
·Callcentric
1 edit | said by espaeth : The problem is, on all outbound toll-free calls the CID is reported as 319-228-9999. (VAN HORNE COOPERATIVE TELEPHONE CO, Cedar Rapids, IA) Yes, as noted, I've seen this name too.
Very interesting.
This little phone company has a very big presence:
»www.telcodata.us/telcodata/ratec···state=IA
From Wikipedia: Van Horne is a city in Benton County, Iowa, United States. The population was 716 at the 2000 census. It is part of the Cedar Rapids Metropolitan Statistical Area.
Edit: Oh, here's some more info on this small phone company:
»www.manta.com/coms2/dnbcompany_hkdpw
Reminds me of the old Peter Sellers movie, "The Mouse That Roared".
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A lot of phone lines for a little town!  |
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espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
·Embarq
| One of my coworkers was setup with a provider based out of IA that had a "cash share" where they would cut you in on a fraction of the rural telecom origination rake and a cut of tollfree termination reimbursement. We joked that was his overtime compensation for sitting on "war room" problem audio conference bridges in the middle of the night.
Just to bump the topic, I got VT White configured up this evening and initial testing is looking good. So far 100% accuracy on passed CID to MCI (800-444-4444), 866-MY-ANI-IS, and our test call queue at work. The RTP streams hand off directly to Level(3), and termination rate is 0.0c/min.
I guess I'll leave them in the mix and hope things continue to shake out. |
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CallC
@callcentric.com
| reply to espaeth
said by espaeth : The problem is, on all outbound toll-free calls the CID is reported as 319-228-9999. (VAN HORNE COOPERATIVE TELEPHONE CO, Cedar Rapids, IA) Please open a ticket with Callcentric support for them to be able to investigate. Please provide all details. What you're describing must NOT happen with Callcentric toll free termination (this is the only reason to use [highly expensive] tier-1 carriers to deliver toll free calls; otherwise - there are plenty of free (or even "pay back") terminators for toll free calls). |
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