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verizon fan
@verizon.net
|  (F)-ikizon
 wow I cant find people on this blog with the same frustration I got with them so hold on to your hats:
I ordered a service that took them a month to deliver to my home. patetic
that by it self is repugnant for any self proclaimed local industry leader.
You know how they call them selves the network? Since they messed me up I discovered that their network is as well connected as two empty cans in peoples hears linked by a shoe string. They do not know what the other is doing how it was done or how to undo it. In most cases I found out that they are robotic in a broken protocol that they do not listen to you. what ever your issue you must dial 2 kind of a thing. I have spent about 3 days totaling all the hours on the phone keeping those idiots from making things worse. I even had to protect my self from verizon it self. I will not let them jack up something that took me and the last person on the phone hours to resolve.
The real thing that made things increasingly aggrevating was finding my self in India on the phone with verizon. Why India because it is 10 cheaper for verizon....for verizon 10 times cheaper. For you and me however it is so expensive..the price of customer service has been passed on to you and me about 6 or 7 times more expensive. The indians really have the best jobs there if they hold a phone in behalf of an american company. But now you have to put up with something that is going to take 7 times longer, the contact is just not welcoming is too different, you are not talking to wendy you are talking to halem gupta or something. Our cultures differences are just to large for welcoming exchange. The accent can be uncomprehensible too. they will reharse repeat everything. so gettin to business will take an eternity No real resolution is ever achieved because they have no authority. You will never speak to a supervisor to get something done because they will never transfer you to one. and then avoid being transfered to other departments because often they send you to a place where the number dead and you have to start all over with another indian No wonder they are told to think of us as 10 year old IQs. They made us too upset. So here is their network, an automated system dial 2 dial to that is so so so frustrating only to send you to, India, then broken system among themselves not just india but all of verizon,
and some good people in the States. It really is like an old commercial on tv.
the network that they show on tv next to another network that was mostly cardboard life size pictures of verizon network people. We've been sold the fake network it does not exist. Now we have to pay the price with our time, tempers,stress, patience,frustration,money,dissatisfaction,complaints and lack of resolutions HEY VERIZON CAN YOU HEAR ME NOW ?
I hope so | |
pop007
join:2003-07-01
Allentown, PA
|  You would be credible if you wrote better English. I wasted time out of my life reading your post and trying to decipher what you are trying to say. The funny thing is, this blog even has a spell check but you did not bother using it.  | |
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