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Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
 ·North State Commun..
| reply to TKJunkMail
Re: Regulator demands for info increases costs
said by TKJunkMail  :The scope of the FCC's investigation was broad, seeking data going back to 2006. "After reviewing their request for information, we determined that it would have taken over 1,500 man hours just to compile the information for 2008."
"We stand ready to work with them and to see how best to proceed from this point. The amount of information was so substantial and the amount of time very short," the Comcast spokeswoman said. And people wonder why businesses, both large & small, hate regulatory agencies. It is the cost of providing huge amounts of info to feed the bureaucrats constant demands for data and then waiting interminably for OKs to do anything. This isn't just the FCC, but the dozens of agencies that a business has to satisfy to do anything. So? It's called the cost of doing business. All the other companies were able to provide the requested information. Perhaps Comcast should look into WHY it would take 1500 man-hours to provide very basic information about their network and offerings?
Aside from that, saying "We can't provide that information at this time." is answering the question directly, Martin says they didn't even do that.
said by Article :
"They didn't even answer the questions directly. They had a narrative but they didn't even answer the specifics of the questions directly," Martin said, referring to Comcast.
I'm sure you understand what providing a narrative to a request for information is. It's kind of like your wife telling you how she feels when all you asked was what restaurant she wanted to go to for dinner. | |
DarkLogix
join:2008-10-23
Baytown, TX
 ·Comcast Workplace
·Comcast
| said by Matt :said by TKJunkMail :The scope of the FCC's investigation was broad, seeking data going back to 2006. "After reviewing their request for information, we determined that it would have taken over 1,500 man hours just to compile the information for 2008."
"We stand ready to work with them and to see how best to proceed from this point. The amount of information was so substantial and the amount of time very short," the Comcast spokeswoman said. And people wonder why businesses, both large & small, hate regulatory agencies. It is the cost of providing huge amounts of info to feed the bureaucrats constant demands for data and then waiting interminably for OKs to do anything. This isn't just the FCC, but the dozens of agencies that a business has to satisfy to do anything. So? It's called the cost of doing business. All the other companies were able to provide the requested information. Perhaps Comcast should look into WHY it would take 1500 man-hours to provide very basic information about their network and offerings? Aside from that, saying "We can't provide that information at this time." is answering the question directly, Martin says they didn't even do that. said by Article :
"They didn't even answer the questions directly. They had a narrative but they didn't even answer the specifics of the questions directly," Martin said, referring to Comcast.
I'm sure you understand what providing a narrative to a request for information is. It's kind of like your wife telling you how she feels when all you asked was what restaurant she wanted to go to for dinner. Ya it really ticks me off when someone does that to me
If I ask something I want that info
its like asking how much is that (whatever) and hearing how it was built and who built it and how many were sold yesterday and who buys it but not the price
(the whole truth, the full truth, and NOTHING BUT the truth)
now substitute truth for answer | |
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