OSUGoose
join:2007-12-27
Columbus, OH
clubs:
 ·AT&T Midwest
 ·Cingular Wireless
·Verizon BroadbandA..
 ·RoadRunner Cable
| Wont work weekends?
Did they realy just use that as an excuse? Wow AT&T ya ever think the people your paying might want/have a life outside of work? Might want to be able to enjoy that paycheck?
On a seperate note, all calls are answered within 10 seconds...by a computer. Well geeze if thats the new standard of service, then i guess im available 24/7 since my voicemail answers all MY customers calls withing 10 seconds too! |
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RARPSL
join:1999-12-08
Suffern, NY
| said by OSUGoose  :Did they realy just use that as an excuse? Wow AT&T ya ever think the people your paying might want/have a life outside of work? Might want to be able to enjoy that paycheck? There is nothing to say that you can not have a Tuesday to Saturday and/or Sunday to Thursday work week. That way the worker gets some weekdays off and the company gets weekend coverage. I am sure that some workers would be willing to trade weekend work for free weekday time. When I worked in a 24/7 Computer Center that was the way we were scheduled. |
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David
No,there is another.
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:
 ·DIRECTV
 ·magicjack.com
·AT&T Midwest
| said by RARPSL :said by OSUGoose :Did they realy just use that as an excuse? Wow AT&T ya ever think the people your paying might want/have a life outside of work? Might want to be able to enjoy that paycheck? There is nothing to say that you can not have a Tuesday to Saturday and/or Sunday to Thursday work week. That way the worker gets some weekdays off and the company gets weekend coverage. I am sure that some workers would be willing to trade weekend work for free weekday time. When I worked in a 24/7 Computer Center that was the way we were scheduled. I recently worked a Saturday in trade for a Monday off rather recently. So I don't think the union weekend thing holds water. Some of us don't mind working weekends to get days off in the week.
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If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
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OSUGoose
join:2007-12-27
Columbus, OH
clubs: | but perhaps the contract says extra pay on weekends and thats why no one does it as maybe at&t is requiring a weekday off for the weekend, thus screwing the weekend pay |
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David
No,there is another.
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:
·DIRECTV
·magicjack.com
·AT&T Midwest
| said by OSUGoose :but perhaps the contract says extra pay on weekends and thats why no one does it as maybe at&t is requiring a weekday off for the weekend, thus screwing the weekend pay Well I didn't get paid anything extra short of my regular rate.
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If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
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RARPSL
join:1999-12-08
Suffern, NY
| reply to OSUGoose
said by OSUGoose :but perhaps the contract says extra pay on weekends and thats why no one does it as maybe at&t is requiring a weekday off for the weekend, thus screwing the weekend pay Normally a contract does not say weekend time but Overtime and Off-Shift time.
IOW: If my NORMAL Shift (work week) is Sunday to Thursday, I do not get extra for the Sunday but would if I had to work a Friday after working the prior Sunday to Thursday. Weekend time is OVERTIME although there can be provisions for "Time Off in Exchange". The basic idea is that if I have a 35 hour week then working more than 35 Hours in a week is overtime and thus gets a bonus pay rate. |
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Tarnacha
join:2008-11-03
Boston, MA
| reply to OSUGoose
really?
so millions of us att customers should just listen to the computer voice thingy on the weekends coz some unionized workers want to have a life?! my humble suggestion to the union worker - get an education and get a better job for a better life...now if you have issues getting quality education that's a separate issue...but when it comes to the "customer service" job, weekends is just the nature of the business. Sorry. |
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David
No,there is another.
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:
·DIRECTV
·magicjack.com
·AT&T Midwest
| reply to OSUGoose
said by OSUGoose :but perhaps the contract says extra pay on weekends and thats why no one does it as maybe at&t is requiring a weekday off for the weekend, thus screwing the weekend pay I don't think that's it, because this center is staffed 7 days a week. We are not a 24 hour center, but we are a 7 day a week center. I think latest on sunday is 8 P.M. central time for phone calls I think. After that I keep thinking the CA center gets them till 10p pacific time.
It's something crazy like that.
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
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