bermadave
@swbell.net
|  DSL line noise on only one phone
I just bought a new 2-line telephone, plugged in the line cord (filtered) and the noise on line 2 (dsl line) makes it unusable. Older phones still have NO noise. Could it be a bad modem? or should I just chuck the new phone (i'd rather not). I have called both phone seller (they use same phone with DSL, no problem. ATT-internet (have no clue.) ATT voice line folks (also no clue). I read on lline that someone replaced their modem and a similar problem went away, but why would it affect only one phone?
Thanks in advance |
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McSummation
Mmmm, Zeebas Are Tastee.
Premium,MVM
join:2003-08-13
Round Rock, TX | 1) How many phones are on line 2?
2) Do you you have a filter installed on line 2 before the phone? |
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bermadave
@swbell.net
| There are two (2-line)phones. each phone has a dsl filter on it (each phone has a two line, 4 wire plug)
I have never had this problem before and the older phone that is splitting the output with the problem phone is still clean.
I am mystified.
Thanks for your response |
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Shadow01
Premium
join:2003-10-24
Wasteland
 ·AT&T Midwest
| are you using the filters supplied by at&t? If so, those are meant for a single line and do not have the ability to filter anything on the outer pair (line 2) of a jack that is wired for 2 lines. You will have to get a 2 line filter at the nearest electronic store. |
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bermadave
@swbell.net | I am usint the same filters I have used for 8 years on two line phones |
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Shadow01
Premium
join:2003-10-24
Wasteland | You may have a filter that has gone bad. |
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ChiTang
Premium,MVM
join:2002-08-23
Alhambra, CA
| reply to bermadave
2 phones line, one has DSL, how many phone in one wall plate. If the two phone lines are sharing one jack with 4 pins (inner 2 for one line, outer 2 for another line), the DSL filter may not work cos the DSL filter only has 2 pins.
If that is the case, get a phone plate and seperate the 2 lines so that each line will be using the inner pins. Or go to 99 cents store get 1/2/1+2 adaptor (I honestly don't know what it is called).
--
I used to be indecisive, now I am not sure. |
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bermadave
@txwinet.com | reply to Shadow01
I have three different filters, have tried all of them.
Thanks |
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bermadave
@txwinet.com
| reply to ChiTang
I will try the adaptor trick, but that doesn't explain why I have the problem on one phone (2-line) and not on the new phone (2-line). The only difference is that the old phone is a cordless 900mhz, the new one is a corded/cordless (with an extention phone) 2.4 mhz |
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