What type of cable rg6 or r59? did a verizon tech install that run if so did they test the levels? A regular booster/AMP will not work to give you a guide vod or widgets as the moca needs as amp capable of reverse traffic have vz come back out test the leg and install the correct amp if needed.
There maybe a cost associated with the truck roll if you did the run yourself but you will get the amp and hook up correctly done for free.