Re: BT complaint letter made available in the public domain.
I support this guy. Bosses at BT earn 100's of thousands of £ a year for being incompetent. I detest BT. They are useless on some many levels and for a telecommunications they are the poorest at communications than any other company I have dealt with.
The letter was well written although I agree about the sarcasm may have a negative affect.
People have to fight against nonsense. Dont put up with poor service!
I don't see how anyone could think that was well written. Sure thing the OP may have had a tough time and no one is saying "don't complain" but you need to complain the right way.
That doesn't do it, and its got several grammatical errors in it.
