| reply to Tim Bits
Re: Dumping Bell Home Phone Because Of CRTC ruling Hey Tim Bits,
A few months back, we had a customer call in and inquire to us how to provide Bell 30 days of notice. We placed an inquiry to Bell, and their management team advise us that we need to place an order dated 30 days out to have the customer give their notice.
That being said, I have had many customers tell me that they called Bell and told them: "I am letting you know that I will be switching my phone service to another provider in 30 days." Customer called in 5-10 days before that "30 days period", and they were not charged anything.
If you get charged after placing the order 30 days out, this is something we can go to Bell about, however it hasn't happened yet.
Regards,
Andre |
