uther
join:2001-12-04
Saint Louis, MO
| reply to ender7074
Re: Illini
said by ender7074  :I thought it was. I used to work for Charter in their phone department and we had a 24 hour window to get phones fixed in the St. Louis area, Illinois side included. I may be remembering that wrong though. I also used to work for Charter's TTM department. I remember a manager stating that the 24 hour window rule was mandated by FCC.
If Charter leaves a no dial tone issue out past 24 hours, FCC fines Charter. |
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BSD24
Tier 4
Premium
join:2008-04-30
Middleboro, MA
clubs:
 ·Comcast
 ·Verizon FIOS
 ·Verizon Online DSL
| reply to ender7074
said by ender7074 :said by Dude :As for CT Attorney General Richard Blumenthal's claims that AT&T doesn't have phone service repaired within 24 hours (a state consumer protection law) I wish thats how it wass here in Illini I thought it was. I used to work for Charter in their phone department and we had a 24 hour window to get phones fixed in the St. Louis area, Illinois side included. I may be remembering that wrong though. Comcast does to, but thats more of a "company policy" - not a local/state/federal law. Companies - or rather humans (in general) make mistakes. Laws punish mistakes, company policy is more of guidelines and a reason to credit. |
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tad2020
join:2007-07-17
Orange, CA
·AT&T DSL Service
| reply to Dude
I'm lucky if they fix their own mistakes within 24 hours, like when they disconnect my offices main number when we tried to change the phone number on a fax line and when they "fixed" that they had actually disconnected both lines. It took about 3 days to get it sorted out. |
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ender7074
join:2006-11-21
Saint Louis, MO
·AT&T Southeast
| reply to Dude
said by Dude :As for CT Attorney General Richard Blumenthal's claims that AT&T doesn't have phone service repaired within 24 hours (a state consumer protection law) I wish thats how it wass here in Illini I thought it was. I used to work for Charter in their phone department and we had a 24 hour window to get phones fixed in the St. Louis area, Illinois side included. I may be remembering that wrong though. |
|
bender
Bite my shiny metal ass
Premium
join:2005-03-19
Evanston, IL
clubs:
 ·T-Mobile US
 ·Vonage
·AT&T U-Verse
·AT&T Midwest
·Mediacom
| reply to Dude
said by Dude :As for CT Attorney General Richard Blumenthal's claims that AT&T doesn't have phone service repaired within 24 hours (a state consumer protection law) I wish thats how it wass here in Illini to heck with it have that be a nationwide policy. |
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Dude
What Happens When I Do This
Premium
join:2000-11-20
Chicago, IL
clubs:
·BroadVoice
| As for CT Attorney General Richard Blumenthal's claims that AT&T doesn't have phone service repaired within 24 hours (a state consumer protection law)
I wish thats how it wass here in Illini
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